Career Counselor

The City of Worcester is seeking qualified applicants for the position

of Career Counselor within its MassHire Central Career Center for the

Executive Office of Economic Development. The Career Counselor, working

as part of the Workforce Innovation Opportunity Act (WIOA) Team,

evaluates individuals who face significant barriers to employment to

determine their readiness and eligibility for various training programs

and/or employment services. The position focuses on guiding clients

toward opportunities that help them secure and sustain meaningful,

gainful employment and long-term careers. Through ongoing case

management, the Career Counselor guides job seekers in defining and

developing their Career Action Plan, verifies and documents their

eligibility and suitability for federal grant programs, assists in

identifying and applying for suitable, approved training opportunities,

supports trainees in maintaining good academic standing, and helps to

secure employment for training graduates. Bilingual applicants are

encouraged to apply. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: \~

Excellent written and verbal communications skills. \~ Ability to

maintain detailed records on an automated and/or manual system. \~

Strong attention to detail, high levels of accuracy & organization, and

the ability to meet deadlines. \~ Proficient computer skills (Microsoft

Word Office Suite -Word, Excel, Power Point, & Outlook; and database

formats). \~ Ability to establish and maintain effective working

relationships with diverse populations, organizations, and interests. \~

Ability to be discrete and maintain confidentiality. \~ Ability to

travel using personal vehicle to offsite locations. (Mileage

reimbursed.) \~ Working knowledge of local community resources including

both government and non-government agencies. \~ Must be able to work

independently, and as a member of a team. \~ Ability to multitask, set

priorities, adhere to deadlines in a fast-paced environment, and be

sensitive to, understand, and respect customer and staff confidentiality

issues. \~ Project coordination experience. \~ Ability to be flexible

and willing to adapt to meet the needs of Career Center operations. \~

Ability to exhibit professionalism by attendance, punctuality,

appearance, and demeanor. \~ Ability to communicate challenges and/or

concerns. \~ Regular onsite attendance required. MINIMUM REQUIREMENTS:

\~ Bachelor's degree in business, public administration, social

services, psychology, or related field OR; Any equivalent combination of

education, training and five (5) years of relevant experience which

provides the required knowledge, skills, and abilities to perform the

essential functions of the job \~ Three (3) years of experience in

career counseling, case management, and/or job development and retention

\~ Experience providing services or support to individuals from varied

cultural, educational, or socioeconomic backgrounds \~ Valid driver's

license and access to reliable transportation \~ Excellent communication

skills PREFERRED QUALIFICATIONS: \~ Five (5) years of related experience

in career counseling, case management, and/or job development and

retention \~ BOUNCE Training Program Certified \~ Certification in

resume writing and critiquing \~ Two (2) years of experience working

with local community-based organizations \~ Two (2) years of experience

working with local trade and vocational skills training providers \~

Experience working with ex-offenders, people in early recovery, and/or

at-risk populations [Click Here to Read Full Job

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