Senior Network Engineer

Senior Network EngineerBlueAlly is seeking a Cisco-centric Senior Network Engineer to provide advanced design, upgrades, troubleshooting, and Level 2 and Level 3 operational support for a client's campus and wide area networks. You will support an extensive national installed base, including many new remote sites, and work closely with our engineering team on Cisco router and switch configuration and management projects.Due to segments of our customer base, we cannot sponsor employment visas. US citizenship is required for site access.ResponsibilitiesDesign and implement data, voice, video, VoIP, and QoS services.Design and implement business continuity, redundancy, diversity, and failover for data services.Configure and support Cisco routers and switches, including site-to-site VPN per customer standards, Layer 2 switching, VLANs and trunks, and voice and data VLANs.Configure wireless access points and troubleshoot connectivity in Cisco and Aruba environments.Provide Level 2 and Level 3 operational support across Layers 1–3, troubleshooting and resolving network problems, VPN issues, and outages.Respond to service requests from Campus, WAN, Network Control Center (NCC), and NMS groups.Monitor network faults and advanced network and system performance.Support Infoblox DNS/DHCP.Assist remote users by phone with locating equipment, interface ports, and cable management, and ship equipment to remote offices as needed.Create and maintain documentation, including network diagrams, configuration templates, design validation reports, test plans, and installation records.Train client Level 2 and Level 3 staff on new and upgraded technologies before deployment.Coordinate project work, including assigning and scheduling tasks, following client IT governance methodology.Serve as a customer liaison and provide system engineering technical support.Required Qualifications6+ years of hands-on experience designing, implementing, and supporting complex data networks.Extensive hands-on experience with Cisco routers and switches, Cisco IOS and NX-OS, and the EIGRP and BGP routing protocols.Multi-site VPN experience, both LAN-to-LAN and DMVPN.Configuration and troubleshooting of IEEE 802.1X, ideally with Cisco ISE.Wireless networking in Cisco and Aruba environments.Senior-level troubleshooting of complex networks, including Wireshark analysis.Applying information security and information assurance best practices to network services.Experience managing data, voice, and video communications projects, preferably using Cisco equipment.Ability to lead technical staff, work across teams, and juggle multiple projects to meet deadlines.Strong written and verbal communication skills, including working with non-technical customers to answer service questions.US citizenship and the ability to pass a drug screen and background investigation.Preferred QualificationsExpert knowledge of NetFlow and a variety of network management systems (NMS).Experience supporting large VoIP networks using SIP and H.323.Configuring and troubleshooting LTE cellular backup on Cisco routers.Automation and scripting experience.Experience with Infoblox DNS/DHCP and Infoblox NetMRI.Familiarity with SDLC processes.Education, Certifications, and Work ConditionsCCNP required; active CCIE strongly preferred.Bachelor's degree from an accredited university preferred.Standard 40-hour week during normal business hours.Onsite at the client location in Washington, DC, 5 days per week.