Mailroom & Office Services Associate

Mailroom & Office Services Associate

Pay Rate: $16.00–$17.02/hr, paid weekly Schedule: Monday–Friday, 7:00 AM–4:00 PM Location: Indianapolis, IN 46204 Duration: Temp-to-Hire

Summary

The Mailroom & Office Services Associate supports daily inbound mail and general office service operations. This position is responsible for opening and processing incoming mail, scanning documents, operating basic mailroom equipment, and maintaining organized and accurate workflows.

Responsibilities

• Receive, open, sort, and process incoming mail.
• Prepare documents and mail pieces for scanning and distribution.
• Scan documents and accurately process electronic files as needed.
• Learn to operate mailroom equipment, including scanners and postage meters.
• Lift and transport mail tubs throughout the workday.
• Maintain organized mail and document processing areas.
• Use Microsoft Office applications, including Word and Excel, for basic office tasks.
• Provide professional customer service and communicate effectively with coworkers and internal customers.
• Prioritize assigned tasks to ensure mail and document processing deadlines are met.
• Operate standard office machines and technical equipment as required.

Qualifications

• High school diploma or GED required.
• 1–2 years of related experience or equivalent experience in a similar environment.
• Previous mailroom, copy center, document processing, or office services experience preferred but not required.
• Strong customer service and communication skills.
• Basic proficiency with Microsoft Word, Excel, and other PC applications.
• Strong organizational and prioritization skills.
• Basic mathematical and filing skills.
• Ability to learn and operate office machines, scanners, postage meters, and related equipment.
• Ability to stand for extended periods and lift mail tubs as required.

Additional Information

• Driving Required: No.
• Dress Code: Business casual, including polo shirts and khakis.

Benefits: Employee contribution may be required.

• Health insurance.
• Health savings account.
• Dental insurance.
• Vision insurance.
• Flexible spending accounts.
• Life insurance.
• Retirement plan.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.