Principal Management Analyst

The Position

The City of Carlsbad is ideally situated in north San Diego County where a great climate, beautiful beaches and lagoons, and abundant natural open space combine with world-class resorts, family attractions, well planned neighborhoods, excellent schools, and a charming village atmosphere to create the ideal California experience. Covering nearly 40 square miles, the City of Carlsbad is currently home to about 115,000 residents. The city sets the standard for high-quality local government services and is home to corporate headquarters in technology, life sciences and action sports, supported by a thriving tourism market and nearly 40 percent preserved open space. Thanks to an award-winning growth management plan, the city's infrastructure and services keep pace with development and promote an excellent quality of life.

The Public Works Branch is responsible for planning, providing and maintaining infrastructure that supports Carlsbad's excellent quality of life. The branch includes a variety of departments including Environmental Sustainability, Fleet & Facilities, Construction Management & Inspection, Transportation and Utilities. More than 195 full-time equivalent staff support the branch, which also has an annual total budget of over $123 million, along with a total Capital Improvement Program (CIP) appropriation of over $110 million. These areas of services are often referred to as "Public Works". To learn more please visit: City of Carlsbad - Public Works Department

The Carlsbad Utility Department is dedicated to providing reliable and efficient utility services that enhance the quality of life for our community. We are seeking motivated and skilled individuals to join our team, where innovation and teamwork drive our commitment to excellence. As a member of our department, you will play a vital role in ensuring the sustainability and functionality of our utility systems, while upholding the highest standards of safety and customer service. If you are passionate about making a difference in our community and possess the qualifications we seek, we invite you to explore opportunities with the Utilities Department at the City of Carlsbad.

Under general direction, the Principal Management Analyst performs advanced, complex professional, technical, analytical, and administrative duties in support of assigned functions, programs, or projects. This role is recognized as a technical expert and may exercise independent judgment, manage large or complex budgets or programs, conduct organizational and operational analyses, and supervise professional staff. The position is responsible for identifying and implementing process improvements to enhance organizational effectiveness and efficiency across a variety of departments.

Distinguishing Characteristics: This is an advanced-level, supervisory classification within the management analyst series. Assignments are broad in scope and require considerable independent judgment, initiative, and discretion. The incumbent may lead teams of professional, technical, financial, or administrative staff, oversee contractors and consultants, and often interact with external partners and the public. The incumbent is responsible for providing key analytical support, project management, and recommendations for improving departmental and organizational operations.

You belong in Carlsbad: The City of Carlsbad embraces and recognizes the vital relationship of an inclusive, engaged work environment and innovative excellence. An equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.

Key Responsibilities

The following responsibilities are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and business practices.

• Spearhead development of and recommendation of goals, objectives, policies, and priorities for assigned functions, divisions, or departments.
• Direct, prioritize and evaluate the work of staff performing administrative, budgetary, financial, system and operational analyses.
• Participate in, lead and oversee the preparation and administration of annual operating and capital budgets; monitor expenditures and revenues to maintain sound financial status.
• Conduct advanced research, surveys, and analytical studies on complex administrative, budgetary, financial, or operational issues; prepare comprehensive executive level reports and recommendations.
• Drive cross-functional project teams using effective project management skills and techniques; define, develop, and implement projects and special assignments.
• Coordinate activities across city departments, divisions, and with outside agencies; interpret and explain relevant rules, regulations, policies, and procedures.
• Champion process improvements initiatives to enhance service delivery and operational efficiency.
• Oversee management of specialized programs, contractors, and consultants; participate in the selection, training, evaluation, and mentorship of professional staff.
• Prepare, review, and present reports, correspondence, memoranda, and other documents to senior management, governing bodies, and external partners.
• Lead collaboration with contract administration division staff to prepare public bidding documents, aid in analysis, negotiation and vendor selection, administrating and monitor contracts.
• Oversee responses and resolutions to internal and external inquiries, complaints, and requests for information in a timely and effective manner.
• Ensure strict compliance with federal, state, and local regulations relevant to assigned areas.
• Direct department wide records management throughout the department in accordance with the city's records retention schedule and all applicable laws.
• Represent the organization at high level meetings, on boards, and in the community as required.
• Perform related duties as required to meet the ongoing needs of the organization.

Key responsibilities specific to the Utilities Department/Carlsbad Municipal Water District:

• Participates, coordinates, collaborates, and monitors operating and capital budgets for external organizations that may impact the city or agency budget such as the San Diego County Water Authority and the Encinas Wastewater Authority.
• Develops subject matter expertise in State Water Use Efficiency Standards and other state regulations and supports the Utilities Department/Carlsbad Municipal Water District with regulatory compliance and reporting.
• Develops subject matter expertise with customer water usage data and the associated databases and software programs.
• Develops, interprets, and explains rates and other water and wastewater utility regulatory policies and issues.

Qualifications

To perform a job in this classification, an individual must be able to perform the essential duties as generally described in the specification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties in a specific job. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Knowledge of: Advanced principles and practices of public administration, organization, budgeting, and personnel management.
• Advanced methods and techniques of research, statistical and data analysis, and report presentation.
• Highly effective communication, including oral and written presentations to various audiences.
• Relevant federal, state, and local laws, regulations, and policies applicable to the assigned area.
• Contemporary software applications, including word processing, spreadsheets, and databases.
• Principles and practices of public administration and management.

Ability to:

• Expertly analyze highly complex organizational and budgetary problems and develop effective solutions.
• Lead, supervise, organize, and review the work of assigned staff; train and mentor others.
• Communicate clearly and concisely, both orally and in writing.
• Work cooperatively with internal and external stakeholders.
• Independently exercise sound judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Manage multiple projects and competing deadlines effectively.

Experience & Education

Any combination of education and experience that provides the required knowledge and abilities is qualifying. A typical way to obtain knowledge, skills, and abilities would be the equivalent of a bachelor's degree from an accredited college or university with major coursework in public administration, business administration, or a related field, and 5 or more years of progressively responsible professional experience in administrative, budgetary, or management analysis roles. A master's degree in a related field is highly desirable and may be substituted for one year of the required experience. PHYSICAL/MENTAL DEMANDS AND ENVIRONMENTAL SETTING: While performing the duties of this job, the employee is regularly required to sit; talk or hear, in person or by telephone; use hands to operate office equipment; and reach with hands and arms. Specific vision abilities required include close vision and the ability to adjust focus. The position requires the ability to work under pressure to meet deadlines, manage multiple tasks, and interact with a variety of individuals in office and meeting settings. Occasional travel may be required. This is an at-will, exempt management classification.