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Remote Mandarin CX Specialist - Healthcare Support

Alignment Health

New York, NY
  • Remote job

Alignment Health is seeking a Customer Experience Specialist to deliver compassionate, seamless service to our members, primarily older adults and individuals with disabilities. This remote role supports the contiguous US and focuses on empathy, ownership, and first-call resolution. You will handle inquiries about benefits, eligibility, and services, navigate multiple systems, and document interactions in real time while maintaining HIPAA compliance and confidentiality. #J-18808-Ljbffr Alignment Health

Vacancy posted 2 days ago
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