Field Service Technician

Your RoleTo best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.You will:Perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowersSet, install, and pipe compressor systems.Display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.Pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.Communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needsCompletely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,Attend training at our Air Academy and train with Senior Service TechniciansPromote and practice proper safety procedures and correct use of personal protective equipmentProvide a high level of customer service & respond to customer needs while working to satisfy customer expectations.Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territoryBe subject to random drug testing.To Succeed, You Will Need1-2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.Ability to work independently and complete tasks within assigned deadlines.Customer-focused and take ownership of meeting the customer's needs.Use computers to complete work orders, ordering parts and training.Supply all basic required tools.Participate in occasional travel to Rock Hill, SC for paid training.Ability to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. Basic understanding of mechanics and electrical theory.Ability to use computers to complete work orders.High School Diploma or equivalent is required, certifications are a plus (EPA Certified).Valid driver's license and fluent in English.In Return, We OfferAttractive benefits include:Flexible benefits plan including medical, dental, and vision.Generous 401 (k) retirement plan match in addition to an automatic contribution.Competitive paid time off and sick time.Life & Disability insurance.Paid training.Excellent paternal, adoption, and maternal leave.Equipped with a company vehicle, laptop, cell phone and uniform.$24.70- $36.55/hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.Job LocationRemote position This role is fully remote. You will be required to travel within a 1 - 2 hour radius surrounding Wytheville, VA.Contact InformationTalent Acquisition Team: Joseph Coleman