Guest Service Assistant (GSA)

Job Description

Job Description

About the Job:
We are seeking a part-time Spa and Guest Service Assistants. We are looking for career oriented professionals to grow with our company and make this into a career! This is not your basic GSA job.

This position is responsible for providing a great first and last impression in customer care, offering salon clients additional service opportunities, as well as assisting clients in understanding our products, specials, and company programs while following all company policies and procedures.

Requirements:

• Must be able to work Saturdays and Sundays.
• Minimum 1-year Receptionist experience.
• Prior Spa or salon experience is a plus.
• Flexible schedule.
• Reliable transportation.
• Must be able to travel if needed.

Duties and Responsibilities:

• Acknowledge and greet all guest who enters and leaves the Spa.
• Check guests in and offer them tea or cucumber water.
• Check guests out and reschedule their future appointments.
• Appointment confirmations.
• Accurately schedule, reschedule, and cancel appointments.
• Provide detailed descriptions of spa/salon services and pricing.
• Ensure that the check-in and payment process is handled in accordance with the company policy by processing cash and credit card transactions accurately.

About Bloomfield Wax and Skin Care Center:

Welcome to Bloomfield Wax & Skin Care Center in Bloomfield, NJ. Where an exclusive and luxury spa experience awaits you. We take pride in hiring the best estheticians to provide our guest with the best experience.