Retail Distribution Center Delivery Driver

Professional Home Delivery Drivers


The Home Delivery Driver delivers products to designated locations in an efficient, effective and safe manner, while promoting exceptional customer service through quality workmanship, as well as clear and professional communication.


Great role with a great team! Experience a new and exciting opportunity of becoming a Delivery Driver. In this role you are responsible for driving to customers' homes on pre-routed trips. Delivery can range from drop at doorstep to full set up of product in home. In this role it is critical to have a customer centric mindset as your delivery is direct to the customer and our goal is to always give our customers a world class experience.


Requirements:

• Clean Driving record - 3 years
• NO CDL needed
• Must be 21 years of age
• 1 year of box truck

1. Handle product safely.
2. Conduct physical inspection of product to identify damages goods, performs touch- up and repair as needed on product.
3. Place product in designated storage areas safely.
4. Prepare and load customer delivery trucks.
5. Unload and safely place product in customer home.
6. Understand and comply with all store policies and procedures.
7. Remove all packaging materials from the location.
8. Communicates and documents customer concerns to Warehouse Support.
9. Communicates credit, damage and essential information to Customer Service Department.
10. May be required to complete shipping/ receiving paperwork
11. May be required to complete Department of Transportation paperwork.
12. Maintains clean and organized warehouse area.
13. Maintain a professional image.
14. Assist driver as needed with vehicle inspection, routine maintenance and fueling of vehicle at approved locations.
15. Completes other assignments and special projects as requested.
16. Maintains reliable attendance.

Knowledge of:

• Local geographical area
• Lifting techniques
• Furniture industry and furniture assembly
• Furniture line
• Working knowledge of Continuous Improvement tools

Skills and Abilities

• Ability to obtain and maintain required State and Federal driving requirements
• Ability to frequently lift, push, or pull 100 lbs plus to shoulder height
• Ability to assemble furniture
• Ability to work safely in an environment that is frequently exposed to moving mechanical parts
• Effective interpersonal communication skills
• Effective time management and organizational skills
• Work independently as well as in a team environment
• Analytical and problem solving skills
• Maintain confidentiality
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
• Power tools, lifting equipment as required, scanner

Mental Effort

• Work is performed under strong demands in a fast-paced environment
• Communicating with diverse customer population
• Generates suggestions to improve processes
• Create, interpret, and analyze Continuous Improvement tools
• Displays empathy, understanding, and patience with employees and external custom

Physical Requirements

• Sit for extended periods of time
• Stands and walks/moves to different locations as needed
• Frequently lift, push, or pull 100 lbs plus to shoulder height
• Frequent bending and stooping

Compensation: This position pays an hourly rate of $19.00 - $19.00


Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick Leave.


Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.


To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility