Rolex & Jewelry Service Coordinator

For more than 40 years, Hamra has been a trusted leader, dedicated to delivering the highest standards of quality and service. Our foundation is built on a relationship-first culture, where every member of our team is united by one goal: providing a best-in-class experience for every customer. Hamra Jewelers is proud to offer a rare opportunity for one exceptional individual to join our growing team and premier luxury destination. Role Description & Responsibilities: As a member of our service team, the Service Coordinator at Hamra provides an exceptional experience for every client while helping maintain a premium showroom environment. You will serve as the initial representation of the company, often greeting clients upon arrival and ensuring the best possible experience in our showrooms. You will balance multiple interactions with attention and care. A 5-day schedule that includes Saturdays between the hours of 9:00 am - 5:30 pm. You will assist sales staff with various tasks such as ringing up sales, sourcing product, and delivering repairs to clients who are picking up. You will assist with tasks such as evaluating jewelry and watches for repair and cleaning, intake of jewelry and watch repair, and communicating with clients about repairs. You will assist staff with operations, logistics, quality control and various other projects in the showroom and back of house. Qualifications: Excellent interpersonal communication skills Strong attention to details The ability to handle multiple tasks in an active luxury environment The qualities of being a self starter and team player An outstanding work ethic A friendly and welcoming personality Benefits of working at Hamra include: Performance Bonuses Robust Benefits Package Matched 401(k) Continued Training & Career Development An Unparalleled Work Environment & Culture #J-18808-Ljbffr Hamra Jewelers Inc