Evening & Weekend Customer Care Lead
Cox
Cox seeks a Supervisor, Customer Care to lead a team of Mobile Service Coordinators supporting evening and weekend hours. You will coach, develop, and guide staff to deliver consistent, high-quality service and meet performance targets. You will monitor satisfaction metrics, drive process improvements, and collaborate with cross-functional teams to ensure timely resolutions and exceptional customer experiences. This role emphasizes accountability and continuous improvement. #J-18808-Ljbffr Cox
Vacancy posted more than 2 months ago
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