Customer Data Platform (CDP) Product Owner

CDP Product Owner

As the CDP Product Owner, you will be the driving force behind the strategic development, optimization, and governance of our Customer Data Platform (CDP). Your mission is to unlock the full potential of our consumer data, enabling personalized, data-driven marketing experiences across all channels. You will act as the bridge between business stakeholders, data teams, and technology partners, ensuring our CDP delivers measurable value to both our consumers and the organization.

CDP Strategy & Roadmap

• Define and execute the vision and roadmap for the CDP, aligning with business objectives and customer experience goals.

• Identify opportunities to enhance data collection, profiling, segmentation, and activation capabilities.

• Collaborate with cross-functional teams to prioritize features and initiatives that drive business impact.

Stakeholder Management

• Serve as the primary liaison between marketing, ecom teams, data science, and external vendors to ensure alignment on CDP capabilities and use cases.

• Translate business requirements into technical specifications for the CDP, working closely with data engineers and architects.

• Advocate for the CDP's value across the organization, fostering adoption and best practices.

Governance & Quality

• Establish and enforce data governance policies to ensure compliance, accuracy, and consistency of customer data.

• Establish and nurture central principles and guardrails for the core customer model and main segments.

• Work with legal and compliance teams to ensure adherence to data privacy regulations (e.g., GDPR, CCPA).

Feature Development & Optimization

• Lead the end-to-end delivery of CDP features, from ideation to launch, including user stories, acceptance criteria, and testing.

• Optimize the CDP for performance, scalability, and usability, leveraging analytics and user feedback.

• Drive innovation by exploring emerging technologies and trends in customer data management.

Performance Measurement

• Define KPIs and success metrics for the CDP, tracking and reporting on its impact on marketing effectiveness and customer engagement.

• Conduct regular audits and analyses to identify areas for improvement and innovation.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.