Entry-Level IT Help Desk Specialist
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a entry-level Help Desk Specialist to assist users of multiple applications and provide first-line support in Springfield, IL. The role involves basic problem analysis, data collection for troubleshooting, interdepartmental liaison, and contributing to FAQs and documentation to improve customer satisfaction and service quality. You will work as part of a team handling inquiries, triage issues, guide customers through steps, and help #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 2 days ago
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