Program Manager

Job Description

Job Description

Summary:  To maintain scope, schedule and budget of new or existing programs.

Essential Duties and Responsibilities  include the following. Other duties may be assigned. 

• Create new job line up, kick off the design team, build and controls.
• Maintain MS Project timelines for all programs and submit to the customer. Maintain internal overall schedule - keeping dates updated to the timelines that are submitted to the customer.
• Keep current on customer correspondence on issues relating to the project/program (data, engineering changes, parts).
• Quote engineering changes that may occur during the course of the project.
• Assist in ordering components when necessary - make sure all material is here when machine is scheduled for build.
• Work closely with team to establish job priorities.
• Review the tracked material and labor costs.
• Able to work with all four departments - machine shop, controls/electrical, build, and design – to keep the program direction and communication flowing.
• Setup and participate in mechanical design reviews.
• Field phone calls for service as the initial point of contact.
• Set up personnel internally with service reports, map to customer and issues that require service.
• Determine if changes/services are billable, procure the purchase order, get the cost sheet filled out and submitted to accounting so the job can be amended.
• Follow up on past due invoicing if accounting or sales are not having any success in collecting.
• Arrange for/work with IA shipping to get machines shipped. Fill out the necessary paperwork.
• Travel to customer facilities for meetings and machine runoff acceptance.

Education/Experience:

• PMP certification is preferred, but not required.
• Experience using Microsoft programs including MS Project, MS Excel, MS Word and MS PowerPoint.
• Bachelor’s Degree in Manufacturing or Engineering preferred, but not required.
• Outstanding organizational and time management skills; ability to multi-task in a fast-paced, high-volume environment; and the ability to work collaboratively with a team are desired.

Computer Skills: 
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Development software; Internet software; Order processing systems and Database software.