Per Diem Client Service Representative

Who We Are: Veterinary Specialty Hospital of Roseville is a 24-hour emergency and specialty hospital staffed by highly skilled, compassionate veterinarians and veterinary technicians trained in emergency medicine and intensive care. We work closely with families and primary care veterinarians to provide the highest level of care for every patient. About the Role: The Client Service Representative provides exceptional customer service while managing front desk operations in a fast-paced veterinary hospital. Key Responsibilities: Greet clients with professionalism and compassion Manage appointments, emergencies, admissions, and discharges Process invoices, payments, and maintain accurate client/pet records Review and prepare medical documents Educate clients on hospital services Perform administrative tasks (scanning, emailing, etc.) Qualifications: Strong communication and customer service skills Ability to multitask and stay organized in high-stress situations Basic proficiency with Windows-based computer systems Team-oriented with a positive, professional attitude Detail-oriented with good judgment Prior experience in veterinary medicine highly preferred Experienced in client care Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need. #J-18808-Ljbffr