Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Supply Chain Associate Analyst

$51.7k - $83.3k

Stanley Black and Decker

Customer Supply Chain Associate Analyst – Remote

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As a Customer Supply Chain Associate Analyst, you’ll be part of our Business Care team working as a remote employee. You’ll get to:

  • Be a critical part of the team working closely with Sales and Warehouse Management to help manage the customer relationship and expectations with regards to orders and shipment timing.

  • Daily order/inventory management for small – medium sized retail partners.

  • Partnering with SBD Factories and DCs to manage shipping and logistics.

  • Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders.

  • Internal sales reporting and supply pacing to the customer’s expectations.

  • Maintenance of all order management systems.

  • Regular communication with internal cross function teams.

  • Daily reporting and analytics to pulse performance.

  • Internal meetings related to sales orders management.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

  • College degree preferred but not required for position. A desire for further education and future advancement is encouraged if candidate does not have a degree.

  • Sales and/or customer service experience is a plus.

  • SAP/INFOR experience.

  • Proficient in Excel (formula include but not limited to: xlookup, sumifs, ifs)

  • Exceptional interpersonal communication and customer service skills are required to succeed.

  • Able to work both autonomously and cross-functionally with peer-to-peer support orchestrated by direct management.

  • Driven by customer focused actions that best support the customer needs through exceptional fill rates.

  • Fast paced, team centered and customer responsive.

  • Very light travel to the customer as needed for annual meetings.

  • Local travel for store walks and SBD factories and/or warehouses approximately once per season.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

  • Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

  • Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

  • Learn: Have access to a wealth of learning resources, including our digital learning portal.

  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

#LI-NB1

#LI-Remote

#LI-DNP

The Salary range for this position is $51,700.00 - $83,300.00

  • This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker. ​

  • The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.​

  • The successful candidate may be eligible for annual merit increases. ​

  • Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. ​

  • Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at View phone number on click.appcast.io or at View email address on click.appcast.io . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Supply Chain Associate Analyst in Towson, MD vacancy
  • Stanley Black & Decker is seeking a Senior Customer Supply Chain Analyst for a hybrid role based in Towson, MD. This experienced professional will manage order fulfillment and improve supply chain processes through data-driven analysis. Key responsibilities include enhancing... 
    Customer

    Stanley Black & Decker

    Towson, MD
    2 days ago
  • $77.6k - $124.89k

    Senior Customer Supply Chain Analyst-Hybrid Valley City, OH, Towson, MD or New Britain, CT The Job: The Senior Customer Supply Chain Analyst is an experienced supply chain professional that is responsible for managing outbound order fulfillment and driving improvements... 
    Customer
    H1b
    Work at office

    Stanley Black & Decker

    Towson, MD
    2 days ago
  • $88k - $103k

     ...transactions and make other decisions in the absence of the Director/Associate Director and make procurement presentations to campus...  ...Procurement Director. Identify/screen new contract vehicles, validate customer sole-source and emergency justifications, and furnish end... 
    Customer
    Contract work
    Remote work
    2 days per week

    Towson University

    Towson, MD
    3 days ago
  •  ...SR. SOURCING ASSOCIATE (PROFESSIONAL SERVICES) PRINCIPAL ACCOUNTABILITIES: Duties and Responsibilities • Owns execution...  ...Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set... 
    Customer
    Ongoing contract
    Contract work
    Local area

    TalTeam

    Baltimore, MD
    23 hours ago
  •  ...provides support to the Organization's Supply Chain Management (SCM) Strategic Sourcing Team...  ...communication to internal and external customers, and leads the maintenance of information into contract management system and associated systems. Responsible for overall... 
    Customer
    Remote job
    Permanent employment
    Contract work
    Work experience placement
    H1b
    Work at office
    Local area
    Visa sponsorship

    The Aci Group, Inc

    Towson, MD
    2 days ago
  •  ...exciting new career. Procurement/Sourcing Analyst, Remote Procurement/Sourcing Analyst,...  ...within the Strategic Sourcing division of Supply Chain Management. The goal is to provide...  ...savings, increased efficiencies and enhanced customer service. Maintains a working knowledge of... 
    Customer
    Remote job
    Permanent employment
    Contract work
    Work experience placement
    H1b
    Visa sponsorship

    The Aci Group, Inc

    Towson, MD
    4 days ago
  • $65k - $91k

     ...(travel + events) Weekends OFF   What You’ll Do Set up and run buying events at hotels and venues Work directly with customers buying gold, silver, and watches Evaluate items and make purchase offers Provide a professional, trustworthy customer experience... 
    Customer
    Full time
    Local area
    Immediate start
    Monday to Friday

    US Roadshow Inc.

    Baltimore, MD
    18 days ago
  • $21.91 - $37.08 per hour

     ...effective inventory and is responsible for arranging all the necessary supplies and implants for scheduled and emergent surgical procedures....  ..., and capabilities Excellence Meets and/or exceeds customer expectations Actively pursues learning and self-development... 
    Customer
    Work at office
    Local area
    Immediate start

    GILCHRIST

    Towson, MD
    1 day ago
  • $145k

     ...Job Title: Supply Chain Manager Job Location: Towson, MD Salary: Up to $145k depending on experience. Job Summary: ~ Come...  ...time delivery, cost efficiency, inventory optimization, and high customer satisfaction. This role works cross‑functionally with... 
    Customer
    Permanent employment

    Advantage Technical

    Towson, MD
    4 days ago
  • Procurement Specialist, Business Partnering & Supply Excellence (Agricultural Commodities)...  ...Program. Optimize inbound supply chain with lean and six sigma principles. Act...  ...Total Supply Chain community. Ensure high customer satisfaction by guiding Procurement, Business... 
    Customer
    Permanent employment

    McCormick & Company, Incorporated

    Cockeysville, MD
    1 day ago
  • $63.25k - $110.68k

     ...Procurement Specialist, Business Partnering & Supply Excellence (BPSE) immediately in a Hybrid...  ...efforts to optimize the inbound supply chain related to lean and six sigma principles...  ...Supply Chain community. Ensure high customer satisfaction by providing guidance and leadership... 
    Customer
    Permanent employment
    Immediate start

    McCormick & Company

    Cockeysville, MD
    2 days ago
  • $20 - $25 per hour

     ...manage the purchasing operations for our wholesale suppliers and customer service. This role serves as a direct contact for suppliers...  ...agreements Qualifications: ~2+ years of experience in purchasing, supply chain, or operations (textile or home industry experience preferred)... 
    Customer
    Hourly pay
    Contract work
    Temporary work
    Worldwide
    Shift work

    Holland & Sherry

    Owings Mills, MD
    3 days ago
  • $16 per hour

     ...quick, we are hard workers and have fun at the same time. Responsibilities: Select and price gently-used styles for our customers Merchandise clothing Provide customer service Work with the store manager to keep the sales floor organized Registers... 
    Customer
    Hourly pay
    Part time
    Weekend work

    Uptown Cheapskate

    White Marsh, MD
    1 day ago
  • $56k - $79.6k

     ...stationery; bookbinding and security documents. Customers rely on our machines to produce and...  ...and/or specific project; determine best supply source; survey markets for new supply sources...  ...that allow delivery of joint supply chain improvement activities Communicate effectively... 
    Customer
    Contract work

    Barry-Wehmiller

    Baltimore, MD
    23 hours ago
  • $22 per hour

     ...cycle counts, case cart preparation, and supply replenishment. Ensures accurate inventory...  ...equivalent required ~1+ year of supply chain or inventory experience  ~ Experience...  ...a warehouse, hospital supply chain, or customer service role preferred ~ Familiarity... 
    Customer
    Hourly pay
    Temporary work
    Local area
    Monday to Friday
    Shift work
    Night shift

    Johns Hopkins Medical Management Corporation

    Baltimore, MD
    4 days ago
  • $90k - $100k

     ...forecasting platform per the monthly process. This position will collaborate cross-functionally with sales, sales support, and supply chain on customer forecasts, initial stocking orders, and upcoming special initiatives. This is a hybrid role (3 days a week in office)... 
    Customer
    Local area
    3 days per week

    Tessco, LLC

    Hunt Valley, MD
    a month ago
  • $50k - $61k

     ...and manages contractual obligations for supplies and services by staff members across all...  ...analytical work in conjunction with the contract analyst, to support purchasing decisions and...  ...order that business day. Informs customer of purchase order status; ETA, backorder... 
    Customer
    Contract work
    Immediate start
    Shift work

    LifeBridge Health

    Owings Mills, MD
    3 days ago
  • $20 per hour

     ...including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans. We are excited to... 
    Customer
    Weekly pay
    Extra income
    Work at office
    Flexible hours
    2 days per week

    Jomero

    Baltimore, MD
    3 days ago
  • $16 per hour

     ...goes by quick, we are hard workers and have fun at the same time. Responsibilities Select and price gently-used styles for our customers Merchandise clothing Provide customer service Work with the store manager to keep the sales floor organized Registers and ringing... 
    Customer
    Hourly pay
    Part time
    Weekend work

    Uptown Cheapskate

    Middle River, MD
    2 days ago
  •  .... With a strong focus on quality, precision, and continuous improvement, we deliver complex components tailored to meet stringent customer requirements and timelines. Our team combines modern manufacturing capabilities with extensive hands on industry experience. Together... 
    Customer
    Full time
    Contract work

    SUMATECH, Inc.

    White Marsh, MD
    1 day ago
  •  ...that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized...  ...care and fuel systems. This role is in Textron System’s Supply Chain business area. Visit TextronSystems.com & Lycoming.com to read... 
    Customer
    Contract work
    Worldwide

    Textron

    Hunt Valley, MD
    3 days ago
  • $63.5k - $93k

     ...advanced technologies and systems that support thousands of customers and millions of people worldwide every day. From the first flight...  ...university/college with 1‑3 years of relatable experience in Supply Chain, Purchasing, and/or Sourcing OR High School Diploma/ GED... 
    Customer
    Permanent employment
    Work experience placement
    Immediate start
    Worldwide
    Flexible hours

    ST Engineering MRAS

    Middle River, MD
    3 days ago
  •  ...Honda Parkville. We are seeking an experienced automotive professional with strong vehicle appraisal, inventory acquisition, and customer prospecting skills to help expand our pre-owned inventory operation in the Baltimore market. This role is ideal for candidates... 
    Customer
    Local area

    MileOne

    Baltimore, MD
    4 days ago
  • $77k - $202k

     ...productivity, and drive business performance. In connected supply chain at PwC, you will focus on optimising supply chain operations and...  ...costs, transportation costs, warehousing costs and customer service; Demonstrating ability to present complex supply optimization... 
    Customer
    Full time
    H1b

    PwC

    Baltimore, MD
    23 hours ago
  • $44.4k - $61.05k

    POSITION SUMMARY: A Logistics Analyst is responsible for the coordination and oversight...  ...courteous and efficient service to all customers. Additional responsibilities include the...  ...protected veteran status, relationship or association with a protected veteran (spouses or other... 
    Customer
    Minimum wage
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Immediate start

    Republic Services

    Baltimore, MD
    3 days ago
  •  ...Hospital is seeking a dynamic Manager - Supply Chain Operations Northwest Hospital...  ...identifying new opportunities to offer customers greater value-added services and...  ...Requirements: Education : Preferred: Associate's Degree Experience : 3-5... 
    Customer
    Shift work

    LifeBridge Health

    Randallstown, MD
    3 days ago
  • $120k - $150k

     ...Job Description Salary: Director of Manufacturing and Supply Chain Operations Packaging Machinery/Assembly Machinery/Industrial...  ...a stable, capable operating system that consistently delivers customer value while developing people at every level. Results are... 
    Customer
    Local area

    Filamatic

    Baltimore, MD
    7 days ago
  •  ...months to start Job Description: The Manager, Supply Chain Operations reports to the Director of Supply Chain Operations...  ..., inventory management systems, receiving processes, customer service engagement, and team member development.... 
    Customer
    Immediate start

    Talent Groups

    Baltimore, MD
    1 day ago
  •  ...for pick-ups and deliveries, as needed. Maintain and cultivate productive working relationships with drivers, colleagues, and customers in a professional and empathetic manner. Advises terminals and customer service of scheduling problems (pick-up and delivery).... 
    Customer
    Work at office
    Local area

    PGT Trucking, Inc.

    Baltimore, MD
    3 days ago
  • $127.3k - $223k

     ...Baltimore is seeking a Director of Finance Service Delivery to enhance procurement and expense processes. The role involves overseeing customer service, procurement operations, and continuous improvement initiatives. The ideal candidate will have a Bachelor's Degree, eight... 
    Customer

    The Johns Hopkins University

    Baltimore, MD
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Supply Chain Associate Analyst. Be the first to apply!