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DoD Service Desk Manager | IT Operations Leader

Zachary Piper

Zachary Piper Solutions is seeking a Service Desk Manager to join a Federal Program in Newington, VA. The role leads a team of Service Desk technicians, overseeing daily operations and ensuring secure, reliable IT service delivery for a government customer. The ideal candidate has TS/SCI clearance, 5+ years in IT support or service desk, and holds Security+ and ITIL certs. Strong leadership, communication, and reporting skills are essential to manage incidents, metrics, and customer satisfaction #J-18808-Ljbffr Zachary Piper Solutions

Vacancy posted 2 days ago
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