Resident Services Coordinator

Job Description

Job Description

Description:

**PREFER SOCIAL WORK EXPERIENCE **

Bilingual in Spanish is a requirement.

The Resident Services  Coordinator needs to be motivated, energized, a self-starter, organized,  passionate, compassionate, professional, and approachable. Must have ease in communicating and be accountable, purposeful, intentional,  resourceful, able to build professional relationships, develop partnerships with similar organizations, HAPPY, and ready to be a servant leader of social and economic change. The Resident Services  Coordinator is directly responsible for the delivery of educational and community-building programs for our residents and is responsible for coordinating with local third-party service providers to enhance these programs.

• You have employment experience in education or social services
• You have been educated in education or social services
• You have reliable transportation
• You are energetic, have a positive attitude, can provide quality customer services
• Build relationships easily
• Are a creative self-starter, result orientated, and resourceful

Essential Functions and Responsibilities of Position

• Support the needs of low-income individuals and families
• Deliver educational workshops to residents
• Coordinate and provide resident social activities
• Provide quality customer service
• Provide resources and connect residents to opportunities to bridge social and economic barriers to goals and advancement
• Report program outcomes to the Rainbow Resident Services Division
• Maintain the Resource Center in a clean and presentable condition
• Welcomes  new youth residents (and establishes contact with existing youth  residents) and explains the resident services program, its offerings,  and the Youth Program Coordinator role in providing information and  support in assisting residents interested in enrolling in the Youth  Enrichment Program.
• Identifies and assesses youth needs when  appropriate; informs the parent of available resources and provides  support in accessing services successfully.
• Plan, implement, promote, and administer youth activities and programs.
• Provide quality customer service and ensure a safe, fun, and positive environment within the youth program.
• Organizes and oversees all volunteers for the Youth Enrichment Program.

Suggested Skills/Background Required

• Must be willing to undergo, and pass, background and drug test
• Enthusiasm in working with people
• Desire to organize community and social services events and experiences - or the proven ability to quickly develop such skills
• Desire to gain skills and knowledge about the daily realities facing low-income families
• Demonstrate experience in successfully working with diverse populations
• Outgoing personality and ability to build relationships with community partners and resources
• Facilitate reliable personal or public transportation and live within 25 miles of the target zip code

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