Surgical Counselor-Cataract Services Director

Job Description

Job Description

Cataract Services Director

We are seeking a Cataract Counselor who combines a passion for helping patients with strong leadership, communication, sales and business development skills. In this role, you will guide patients through the cataract surgery journey, educate them about their treatment and lens options, and help them confidently move forward with care, support conversion of consultations into scheduled procedures and oversee department operations and staff.

Key Responsibilities

• Management of department staff
• Educate patients on surgical procedures, premium lens options, and available services in a clear, ethical, and patient-centered manner.
• Build trust and establish strong relationships with patients and their families.
• Identify opportunities to improve patient conversion, retention, and overall patient experience while maintaining accurate patient and sales-related documentation.
• Communicate effectively with physicians, clinical staff, billing, front office team and management.
• Participate in marketing, outreach, and business-development initiatives as needed.

Qualifications

• Previous experience in healthcare sales, patient counseling, and business development.
• Strong communication, presentation, relationship-building, and closing skills.
• Comfortable discussing pricing, elective services, and premium treatment options.
• Goal-oriented, motivated, and results driven.
• Ophthalmology, optometry, or other healthcare experience is a plus, but not required.

What We Offer

• Comprehensive benefit package to include medical, dental, 401k and Paid Time Off
• Collaborative and professional work environment.
• Training and ongoing professional development.

If you are a relationship-driven sales professional who enjoys helping people make important healthcare decisions, we would love to hear from you.