Certified Medical Assistant

Company Overview

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children's Chicago offers specialized care for a wide range of pediatric orthopedic, bone and joint conditions, including rare diseases and syndromes. Other specialties include spine and scoliosis care, plastic surgery, cleft lip and palate care, comprehensive rehabilitation and spinal cord injuries.

Job Overview

Shriners Children's Chicago has an opportunity for full-time Certified Medical Assistant in our Outpatient Clinic. The Medical Assistant (MA) will support and facilitate clinic operations by performing clinical, clerical, and technical duties, including patient rooming, documentation during visits, assisting with minor procedures, managing supplies, supporting Telehealth services when applicable, and flexing to administrative support when needed. This role requires strong communication skills, clinical competence, and the ability to work both independently and collaboratively to ensure an optimal care experience for patients and families.

Responsibilities

• The Medical Assistant assists in rooming patients, taking vital signs, measurements, preparation of exam rooms, stocking supplies, assisting the physician, interacting with other departments and documentation in the electronic medical record.

• The Medical Assistant works with and under the direction of the RN.
• Assists providers, nursing and other health care professionals with procedures and the intake and depart processes. Accurately documents information in the Electronic Medical Record (EMR)
• Responsible for prepping clinic to be prepared for that day's clinic to include monitoring supplies and equipment and ordering supplies
• Utilizes good clinical judgement to identify problems and interventions with patients and families and referral to RN as needed

This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:

• High School Diploma / GED
• Medical Assistant Certification from a nationally recognized association (NHA, AMA, NCRMA, NAHP)
• Basic Life Support (BLS)

Preferred:

• Associate degree - Medical Assistant
• RMA, CCMA, NCMA
• Two years' experience as a Medical Assistant
• Two years' pediatric care experience
• EMR system experience
• Outpatient Clinic, Orthopaedic and cast background
• Bilingual English/Spanish