Dental Scheduling Coordinator

Scheduling Coordinator Employment Category: Full-Time Schedule: Monday – Thursday, 7:45 AM – 5:00 PM (Enjoy a consistent 4-day work week with Fridays off!) Compensation & Benefits Pay Range: $18.00 – $19.00 per hour Pay Type: Hourly Benefits: Standard full-time benefits package (to be discussed in detail during the interview process) Position Overview We are looking for a high-energy, detail-oriented Scheduling Coordinator to join our front office team full-time. As the first face and voice our patients encounter, you will set the tone for their entire visit. You will play a pivotal role in managing the heartbeat of our practice: the daily schedule. If you are a master organizer who thrives in a fast-paced environment and genuinely loves connecting with people, we want you on our team. Job Responsibilities Patient Warm Welcome: Enthusiastically greet and check in patients upon arrival, ensuring they feel comfortable and welcomed into our office family. Schedule Optimization: Strategically schedule and confirm patient appointments to maintain a smooth, productive, and efficient daily flow for the doctor and clinical team. New Patient Onboarding: Answer phone calls with a warm phone demeanor, answer basic questions, and seamlessly schedule and welcome new patients to the practice. Documentation & Digital Consent: Manage, distribute, and collect patient consent forms and update necessary health history and registration details electronically. Front Office Collaboration: Coordinate with the clinical staff to ensure timely patient seating and handle patient check-out processes as needed. Patient Communication: Manage appointment confirmations via text, email, and phone calls to actively minimize short-notice cancellations and no-shows. Experience Dental Experience Required: A minimum of 1 year of experience working in a dental front office is required. Familiarity with dental terminology, scheduling flows, and dental software is essential. Skills & Attributes Exceptional Communication: Outstanding verbal and written communication skills with a polished, professional phone presence. Multitasking & Organization: Proven ability to manage multiple priorities efficiently (answering phones, greeting walk-ins, and typing) without losing your smile. Tech‑Savvy: Strong computer skills, including experience with electronic dental records (EDR) and digital communication platforms. Team‑First Attitude: A positive, reliable professional who enjoys being part of an “incredible team” and is always willing to pitch in to help a colleague. #J-18808-Ljbffr