Facility Services Dispatcher Sat and Sun Evenings

Marsden Customer Care Facility Services Dispatcher

Saturday and Sunday 3pm-11pm -16 hours per week

Salary: 25.00/hr.

Location: Remote

Requirements/Qualifications:

• You must be 18 years old.
• You must be able to pass a background check.
• For safety reasons you must be able to speak English. The ability to speak Spanish would be helpful.
• Experience in mechanical services or other related service industries preferred but not required.

Job Duties:

As you might expect processing dispatching and customer service is at the heart of what your job will entail. For the most part youll be:

• Scheduling and dispatching drivers work crews vehicles or equipment to appropriate locations
• Communicating customer requests immediate needs work orders and other important messages to technicians and supervisors
• Contacting employees or emergency personnel when appropriate
• Be able to work with supervisors to solve any customer requests
• Create and prepare and work orders
• Keeping and organizing work requests customer requests completed work requests charges for work performed expenses for services performed inventory records and other information
• Coordinating subcontractors
• Assist in ordering equipment and supplies
• This role will be customer-facing and will be communicating directly with Property Managers and Tenants.

Business Conduct

• Commits to behave in compliance with the companys values and Code of Conduct
• Builds a culture of work safety and leads by example with ones own safe behavior
• Treats co-workers with respect and approaches conflict with positive intent and professionalism
• Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made
• Ensures ones own compliance with the companys published Operations Standards

EEO Statement

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race creed ancestry sexual or affectional orientation marital or veteran status color religion sex national origin age disability genetics status regarding public assistance or any characteristic protected under federal state or local law.