Security Officer

Where You'll Work

St. Luke's Health - Memorial Lufkin is a 279 bed facility and member of CommonSpirit Health, a national nonprofit health system. Serving East Texas, St. Luke's Health-Memorial Lufkin provides more than a quarter of a million patient services annually and contributes millions of dollars in local charity care and community support. We're the area's first Joint Commission Certified Primary Stroke Center, with board-certified neurologists and neurosurgeons offering full-spectrum stroke care. Nationally recognized as a HealthCare Center of Excellence, St. Luke's Health-Memorial Lufkin offers compassionate, comprehensive health care, including off-campus rehab and outpatient facilities and services. In addition to its large emergency department, there are 32 private rooms, dedicated imaging and OBGYN, wound care, infusion and lab services.

Job Summary and Responsibilities

As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime.

Every day you will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property, all while embodying our core values and supporting strategic quality improvement.

To be successful in this role, you will demonstrate exceptional vigilance, strong observational skills, proficiency in electronic surveillance and dispatch systems, and a commitment to protecting our community while upholding our organizational values and contributing to a secure environment.

• Responsible for patrolling assigned areas, on foot or by vehicle, Provides service and protection
• Investigates suspicious person(s) or activity, responds to crimes in progress, crimes that have occurred, disturbances, accidents, various public service calls, and other miscellaneous incidents.
• Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written incident reports.
• When assigned to dispatch, effectively monitors electronic surveillance equipment to identify any suspicious person(s) or activity and dispatches appropriate personnel to investigate; Operates base radio station by dispatching appropriate personnel to emergency situations and/or requests for assistance by monitoring all radio traffic, Responsible for answering multiple telephone lines in response to routine and emergency inquires and dispatches appropriate personnel in regards to those inquires; Maintains appropriate logs of daily radio communications received from shift personnel and requests received via telephone; tabulates data from logs to produce required activity reports.
• Provides general information and assistance to patients, visitors and employees, including safety related escorts as requested, to various campus locations.
• Collaborates with various department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus.

Job Requirements

• High School Diploma or GED
• One (1) Year of experience
• Driver's License: TX
• Basic Life Support - CPR, within 14 - days
• Non Commissioned Security Officer: TX, or Commissioned Security Officer: TX, within 90 Days