Cicis Shift Leader

Cicis Pizza has over 420 locations in 32 states and we are still growing. We are looking for talented Shift Leaders who will help direct the shift operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. Responsibilities Demonstrate exemplary operations skills in all aspects of the restaurant, ensuring each product meets Cicis standards and reflects the guest’s order. Professionally and promptly respond to all guest concerns or issues, soliciting feedback, sharing with the team, and using it to improve operations and build brand loyalty. Communicate, train, and promote quality standards to team members using the Cicis Operations Manual and Team Member Handbook. Supervise the restaurant team, maintain adequate shift staffing levels according to projected sales, train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, coach for improved performance, and foster an atmosphere of teamwork, energy, and fun. Contribute to sales goals by providing prompt and friendly guest service and through team member product training and sales execution. Contribute to overall profit goals by effectively utilizing the POS and other systems, executing cash‑management duties, and managing inventory levels to minimize waste and loss. Manage company assets by ensuring the restaurant is clean, safe, and organized and complies with safety and security standards at all times. Qualifications Must be 18 years of age or older. Must have reliable transportation. Must be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies. Ability to successfully perform the job duties of all positions in the restaurant. Ability to lead a team during a shift with no supervision. Bilingual in certain markets (preferred). Comfortable working with phones and computers. Non‑exempt, hourly position. Employment is contingent upon satisfactory results of a background check. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, or protected veteran status. #J-18808-Ljbffr