Employee Relations Manager

Job Description

Job Description

Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

As an Employee Relations Manager, you will support workplace concerns, conflict resolution, and internal investigations across the company. You bring strong listening skills, sound judgment, and a people-first approach to resolving issues, with a practical, grounded sensibility rather than reliance on rigid process. You'll work closely with senior People team members and Legal as you build your ER expertise in a fast-moving environment.

This is a fully onsite position, requiring five days a week at our San Francisco, CA office.

What You'll Do

• Support Investigations: Assist with and conduct internal investigations involving workplace complaints or concerns. Ensure documentation is accurate, handling is fair, and cases are moving on a timely basis — with guidance available for complex matters.

• Handle Sensitive Situations: Serve as a responsive, discreet point of contact for employees and managers dealing with sensitive or emotionally charged situations.

• Support Cross-Functional Partners: Help protect the bandwidth of Employee Success Partners by handling day-to-day ER cases so they can stay focused on strategic work.

• Policy Consistency: Partner with Legal, Compliance, and People Operations to apply workplace policies fairly and consistently. Help track cases to support consistent outcomes over time.

• Manager Support: Act as a sounding board for managers navigating tough employee situations, performance concerns, and policy questions — escalating to senior partners when needed.

• Employment Law Application: Apply working knowledge of federal employment law and Colorado-specific requirements in day-to-day ER work. Seek guidance on complex legal questions.

• Training Participation: Support the delivery of manager training on conflict resolution, documentation practices, and early ER risk identification.

• Risk Awareness: Stay attuned to workplace dynamics and flag early signs of morale issues or cultural concerns to senior team members.

Core Strengths You'll Bring

• Employment Law Foundation: Working knowledge of federal employment law and Colorado labor regulations, with a willingness to deepen expertise over time.

• Relationship Builder: A genuine listener who builds trust quickly and reads interpersonal dynamics with care.

• Pragmatic Problem Solver: Comfortable navigating ambiguous or sensitive situations with good judgment, even without a step-by-step playbook.

• Emotional Intelligence: Calm and composed when handling stressful or emotionally charged employee situations.

• Organized & Detail-Oriented: Keeps cases moving, meets deadlines, and maintains clean documentation.

What You Won't Be Expected to Do

• Own Corporate ER Strategy: Senior team members lead long-term ER planning and trend analysis; you'll contribute data and observations to support that work.

• Own General HR Compliance: People Operations owns handbook documentation, operational workflows outside ER, and core compliance tracking.

• Run Other HR Functions: This role does not own org design, talent development, payroll, benefits, or immigration.

Qualifications

• HR/ER Experience: 3–5 years of HR generalist or employee relations experience, with exposure to investigations, performance management, and employee-facing advisory work.

• Fast-Moving Environments (Bonus): Experience in a scaling or high-growth company is a plus.

• Employment Law Knowledge: Solid working knowledge of federal employment law; familiarity with Colorado labor law preferred. Deep California law expertise is not required for this role.

• Communication & Interpersonal Skills: Strong written and verbal communication; able to navigate difficult conversations with discretion and empathy.

• Travel: Willingness to travel periodically as needed (up to ~10–15%).

• Location: Must be based in San Francisco, CA.

Benefits:

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $130,000 -$160,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.