The Jones Assembly - Associate Manager Oklahoma City, OK

The Social Order Dining Collective At The Social Order, there's rarely a dull moment. Our people are passionate and attentive with their head on a swivel. We recognize this line of work is hard, and we reward it. Because really, our goal is to take care of the people who take care of our guests. The Jones Assembly Oklahoma City’s destination for food, spirits, and music. If you have a passion for any of those three subjects, prefer a fast paced environment and are a stellar communicator, The Jones Assembly is for you. Position Summary The Associate Manager supports the General Manager in overseeing daily restaurant operations, ensuring exceptional guest service, strong team performance, and adherence to company standards. This role assists in managing front- and back-of-house operations, driving sales, controlling costs, developing team members, and maintaining a safe, clean, and efficient restaurant environment. Operations Management Assist in managing day-to-day restaurant operations to ensure smooth and efficient service. Support opening, mid-shift, and closing procedures. Monitor food quality, service standards, cleanliness, and overall guest experience. Ensure compliance with company policies, health department regulations, food safety standards, and liquor laws. Help maintain proper staffing levels and floor coverage. Supervise, coach, and support hourly team members. Assist with training and onboarding new employees. Provide ongoing feedback and performance coaching. Lead by example and foster a positive, accountable team culture. Support employee engagement, morale, and retention efforts. Guest Experience Ensure exceptional hospitality and prompt resolution of guest concerns. Address guest complaints professionally and effectively. Support execution of service standards to enhance guest satisfaction and loyalty. Assist in managing labor costs, scheduling, and productivity. Support inventory controls, ordering, and cost management. Help monitor cash handling procedures, deposits, and POS compliance. Support achievement of sales, profitability, and operational goals. Safety & Compliance Enforce sanitation, food safety, and workplace safety standards. Ensure compliance with company policies, security procedures, and risk management practices. Support incident reporting and corrective action procedures as needed. Qualifications 1–3+ years of restaurant supervisory or management experience preferred. Full-service restaurant experience strongly preferred. Strong leadership, communication, and problem-solving skills. Knowledge of restaurant operations, food safety, labor management, and guest service standards. Ability to work in a fast-paced environment and manage multiple priorities. Flexible schedule, including nights, weekends, and holidays. Food Handler and/or Alcohol Service Certification, as required by state/local law. Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 50 pounds. Frequent bending, reaching, and carrying. Ability to work in a high-energy restaurant environment. Core Competencies Accountability Operational Excellence Conflict Resolution Benefits Medical, Dental, Vision and life Coverage with company contributions for you and dependents Employee Assistance Program Health and Wellness Program with Lifetime Fitness/YMCA Food and Beverage discounts at All Social Order Restaurants Fun and dynamic work environment The Social Order is an EEO Employer - M/F/Disability/Protected Veteran Status #J-18808-Ljbffr Kaizen Lab Inc.