Clinical Laboratory Technologist

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose:

You're the person who makes sure the results are right - every specimen, every run, every day. Not most of the time. Every time.

As a Laboratory Technologist at Neko, you'll run moderate-complexity testing in our New York clinic lab, keep the instruments healthy, and hold the line on quality and compliance. The work is technical and repetitive - and the difference between a good lab tech and a great one shows up in how you handle the 500th specimen of the month exactly the way you handled the first.

What You'll Deliver in the First 6-12 Months:

• Perform moderate-complexity clinical laboratory testing in line with approved SOPs and applicable regulations (CLIA, CAP, New York State).

• Prepare, process, analyze, and verify patient specimens and results with accurate documentation, full traceability, and timely escalation when something looks off.

• Operate, maintain, and troubleshoot lab instrumentation - including daily, weekly, and monthly operational checks, QC activities, and reagent management.

• Review QC data, spot trends and deviations early, and escalate quality risks before they become problems.

• Hold the lab to inspection-ready standards at all times - SOPs followed, safety protocols upheld, documentation clean.

• Participate in proficiency testing, audits, inspections, and continuous quality improvement work.

• Partner with clinical, operations, and technical teams to keep lab workflows efficient and reliable.

• Share knowledge with peers and help newer team members get up to speed, without formal supervisory responsibility.

What We're Hiring For:

• Precision That Doesn't Drift -- You do the work the same way the 500th time as the first. Repetition doesn't erode your standards - it sharpens them. The SOP isn't a constraint, it's how you protect the result. When you're tired or rushed, you slow down rather than cut corners, because you know that's where errors live.

• A Quality Eye -- You see things in the data before they become problems. A QC trend drifting in one direction, a result that doesn't quite match the picture, an instrument behaving slightly differently than yesterday - you notice, you investigate, and you escalate. You don't wait for a deviation to show up in an audit.

• Calm Under the Instrument -- When something doesn't work the way it should - a flag, an error code, a result that doesn't make sense - you don't panic and you don't ignore it. You troubleshoot methodically, document what you did, and ask for help when you need it. You'd rather pause and get it right than push through and hope.

• Quiet Ownership -- The lab is inspection-ready because of how you work - not because someone reminded you. Documentation is clean. Reagents are tracked. Logs are current. You take pride in the parts of the job no one sees, because you know that's what the quality system actually rests on.

Minimum Requirements:

• 2+ years of clinical laboratory experience in a moderate- or high-complexity clinical lab setting.

• Active New York State Clinical Laboratory Technologist license (generalist)

• Hands-on experience performing clinical chemistry and immunology testing.

Preferred:

• ASCP certification

• Experience with the Abbott Alinity system.

Compensation & Benefits

• Paid Time Off & Holidays

• Medical, Dental, Vision, and Life Insurance

• 401(k) Retirement Plan

• Commuter Benefits

• Wellness Rewards Program

• Complimentary full Neko scan for you and eligible family members

About titles at Neko

We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from marketfacing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.

Hiring Process

Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.