Pro Shop Manager

Pro Shop ManagerAmerican Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it's a place where relationships grow, traditions thrive, and everyone is part of the community.Job Purpose: The Pro Shop Manager leads all golf shop operations. This includes sales, guest service, staff supervision, and support for daily course activities. The role also ensures company rules and standards are followed across the facility.ResponsibilitiesGreet and check in members and guestsSell merchandise and process paymentsManage reservations for tee times and servicesMaintain inventory and keep the shop clean and organizedTrain, schedule, and lead pro shop, range, and cart staffHandle guest concerns and help resolve service issuesFollow company rules for cash handling and closing dutiesSupport the General Manager and lead the team when they are awayAssist with staff meetings and communicationOther duties as assignedQualifications1–2 years in customer service, ideally golf, hospitality, or entertainmentAbility to work a flexible scheduleStrong communication and interpersonal skillsComfortable handling cash and card transactionsAbility to work independently and in a fast-paced settingKnowledge of golf operations is a plusHigh school diploma or GED requiredWorking ConditionsWork schedules vary based on business needs and include evenings, weekends, and holidays.This role involves standing or walking for long periods and lifting up to 50 lbs.Some climbing, bending, and reaching may be required. Vision needs include near, far, color, and peripheral focus.Reasonable accommodations are available for individuals with disabilities.American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.