Network Engineer IV

Network Infrastructure Modernization Specialist

Modernize agency's network infrastructure – design, solution and architecture.

Assess and implement new or replace IT equipment in use throughout agency's enterprise network. This includes telecom closet switches, line cards, routers, firewalls, cabling, etc. (Lifting up to 50lbs, using ladders and standing for extended periods of time).

Review agency's IT infrastructure on a regular basis to maximize system performance and efficiencies.

Determine the production infrastructure capacity IT needs to meet the evolving demands of the agency.

Support the expansion of agency's network for things such as support for increased remote and geographically dispersed workforce, support for additional network-intensive services such as softphones and further use of cloud-provided services, etc.

Review agency and M365 AD and identify design inconsistencies - develop corrective action and cleanup plans for the agency's environment.

Assist Tier II in resolving escalated incidents and requests using a combination of prior technical knowledge among team members via mentoring and cross-training. In addition, team members are expected to research and contribute to a shared knowledge base to help troubleshoot issues and share information to be used by others.

Look for areas to create new and update existing policies and procedures to ensure consistent work quality.

Ability to provide subject matter expertise and strategic vision to senior level leadership.

Maintain excellent collaboration and working relationships with all tier teams to ensure all teams aware of current efforts