Retail Delivery Associate

Job Description

Job Description

At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Retail Delivery Driver - Full Time

Type of Work: Full-Time
Shift Availability: Open availability, including weekdays, evenings, weekends, and holidays, is required.
Hourly Pay Rate: $16.00/hr.
Location: 749 W 23rd St Panama City, FL

About the Role:

As a Delivery Driver at Curaleaf, you'll play a key role in creating an exceptional experience for our customers. You'll be the friendly face that delivers cannabis products safely and efficiently to customers' homes, ensuring every interaction is professional, timely, and compliant with state regulations. Your mission is to provide clear communication, courteous service, and reliable delivery that customers can count on.

When you're not on the road, you'll bring that same energy into the store - greeting guests, processing transactions, and helping maintain a clean, organized retail environment. This role is perfect for someone who thrives in a fast-paced setting, pays attention to detail, and takes pride in delivering outstanding customer service.

What You'll Do:

• Customer Experience & Teamwork
  • Deliver an exceptional customer experience at every touchpoint—whether in-store or at the customer's door.
  • Communicate professionally and proactively during deliveries, ensuring clarity and satisfaction.
  • Build trust and rapport by answering questions and offering helpful product information.
  • Greet and assist all guests warmly, providing personalized product recommendations.
  • Resolve concerns with professionalism and ensure customer satisfaction.
  • Promote loyalty programs and create a positive, inclusive atmosphere with your team.
• Delivery & Compliance
  • Safely transport cannabis products in compliance with company policies and all state regulations.
  • Plan and execute efficient delivery routes for timely, accurate service.
  • Adhere to all traffic laws and safe driving practices.
  • Accurately handle cash payments and complete required delivery documentation.
  • Maintain clean, safe, and well-functioning delivery vehicles, including logs and inspection records.
  • Proactively communicate delivery status, delays, or issues to customers, the Store Manager, and internal teams.
• Store Operations
  • Assist with store operations: opening/closing, ID checks, POS transactions, and inventory tasks like restocking and fulfilling online orders.
  • Keep the store clean, organized, and fully stocked.
  • Support store operations as a Store Associate when not on delivery, based on business needs.
• Sales & Performance
  • Consistently meet or exceed daily sales goals through upselling and product knowledge.
  • Highlight promotions and complementary items to enhance customer satisfaction.
  • Stay informed on product updates and promotions for a seamless customer experience.
  • Adapt quickly in a fast-paced, ever-changing retail environment.

What You'll Bring:

• High school diploma or GED.
• Per state compliance guidelines, you must be at least 25 years old.
• Valid driver's license with a clean driving record.
• At least 6 months of experience in a customer-facing or sales role.
• Experience using POS systems and handling cash transactions accurately.
• Ability to thrive independently and as part of a team in a compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Excellent communication, multitasking, and organizational skills.
• Comfort with technology and willingness to learn new tools.
• Strong problem-solving and conflict resolution skills with a calm, solution-oriented approach.

Even Better If You Have:

• Previous experience in a regulated retail environment.
• Familiarity with cannabis products and industry regulations.
• Background in delivery or logistics roles.
• Proven ability to meet sales goals and KPIs.
• Experience with e-commerce systems and order fulfillment.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment:

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment. This position requires the ability to work in confined spaces.

Curaleaf Pay Transparency

$16—$16 USD

What We Offer:

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Follow us on Social Media:
Instagram: @curaleaf.usa
Twitter: @Curaleaf_Inc
LinkedIn: Curaleaf LinkedIn

Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence

Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

***Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas.

***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate's immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.