Membership & Guest Rooms Coordinator

3. Membership & Guest Rooms CoordinatorLocationWest Side YMCA**Salary: $23.00 - $25.00 Hourly** The YMCA of Greater New York is here for all New Yorkers – to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities. To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all. The West Side YMCA is seeking a Membership & Guest Rooms Coordinator who will be responsible for ensuring quality in all areas within the Membership and Guest Rooms departments, including creating a positive member and guest experience, staffing, all administrative processes, including point-of-sale transactions, systems, and audit preparation. They will assist with the overall management of the West Side Y’s guest rooms, which includes coordination of group stays, housekeeping, check-ins, check-outs, luggage room, etc. The Membership & Guest Rooms Coordinator works with the Member Experience Director and Guest Rooms Director to provide leadership to both departments to achieve all goals. **Key Responsibilities:** *Daily Responsibilities:** Run adult member renewal notice reports. Send out standard renewal notices for monthly memberships and annual invoices 6 weeks prior to the renewal date.* Assist the Member Experience Director with reviewing timecards in ADP eTime.* Serve as a Manager on Duty for the branch.* Review aging reports (either sent by the Association Office or downloaded from AS400) and cancel memberships that are over 60 days past due.* Assist the Member Experience Director in preparing for membership staff meetings (agenda, minutes, etc.).* Prepare staff schedules for the Member Experience Director’s approval.* Assist the Member Experience Director and Guest Rooms Director in hiring, training, and developing staff.* Attend and participate in various branch and/or association events and meetings.* Update table files.* Handle purchasing and requisitions. Monitor and order supplies, forms, membership cards, staff uniforms, etc.* Schedule rentals and process payments.* Be highly proficient in and role model all aspects of the Membership Experience Representative position.* Bachelor’s Degree or equivalent work experience required. Bachelor’s Degree in Business Administration preferred.* Minimum of three (3) years of experience working in a fast-paced administrative setting. Three (3) years of experience in a hospitality setting preferred.* Must be at least 21 years of age.* Computer literate.* Working knowledge of Microsoft Office Word and Excel.* Ability to work in a fast-paced environment.* Excellent interpersonal and organizational skills.* Strong written and oral communication skills.* Must be available to work afternoons and weekends.**Benefits:** The YMCA of Greater New York offers a variety of benefits to its staff members, including , medical benefits, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click for more information. **How to Apply:** If you would like to be a member of our dynamic team, please complete our and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization. If you are a current YMCA employee, please submit your application through the in Cornerstone.### Employee BenefitsWe believe strong communities start with strong, healthy and connected staff. #J-18808-Ljbffr YMCA