Warehouse Manager, Benicia

Job Description

Job Description

As a premier luxury event furnishing rental company, we partner with clients to transform their visions into unforgettable experiences. Our success is built on a foundation of strong values and a passionate team. We firmly believe in our mission of creating spaces that inspire and bring comfort.

Our team lives by five core values, and we are looking for someone who not only understands them, but actively works/lives by them.

• Collaboration: Succeed as a team
• Heart: Relentlessly care for others
• Authenticity: Bring our best self
• Integrity: Do the right thing
• Reliability: Be dependable

Our Warehouse Managers are the vital operational leaders responsible for the precise care, meticulous organization, and flawless preparation of our inventory. This role demands a unique blend of logistical expertise, a keen eye for quality and detail, and a commitment to upholding the Found standard of beautifully curated and cared for pieces, while providing overall reliability.

The Found Difference: Our Core Values in Action

The Warehouse Manager is expected to embody and lead through our core values:

• Collaboration: Work seamlessly with the Sales, Design, Fabrication, and Logistics teams to anticipate needs, troubleshoot issues, and ensure a unified approach to client satisfaction and quality control. You are a partner in the process, not a silo.
• Heart: Approach every piece of inventory with care and respect, understanding that each item contributes to a client’s significant life event. Lead the team with empathy, motivation, and a positive, solution-oriented attitude. Recognize the value of every team member’s contribution to the overall experience.
• Authenticity: Maintain transparent and honest communication regarding inventory condition, team capacity, and operational needs. Always bring your best self and be true to our brand’s promise of creating spaces that inspire and bring comfort.
• Integrity: Champion the highest ethical standards in inventory management, safety protocols, and team fairness. Ensure all operational decisions reflect responsible stewardship of company assets and overall safety.
• Reliability: Ensure every piece of furniture leaves our facility in the exact condition promised and arrives back accounted for. You and your team are the final quality check before it arrives onsite. You lead your team by showing up prepared and ready to conquer the day as a support and leader of your team - ensuring them that they too, can rely on you.

Inventory Supervision & Quality Control

• Work directly with the Inventory Manager to ensure inventory control, including physical counts, cycle counts, damage tracking, organization, fabrication and repairs, and organization, ensuring an almost 100% inventory accuracy.
• Work directly with the Inventory Manager to implement stringent quality control (QC) procedures for all items departing and returning. This includes hands-on inspections, ensuring all pieces are clean, polished, painted, and rental ready, meeting the high expectations of a luxury brand.
• Work closely with the Inventory manager and FabLab Manager to quickly repair damaged inventory and keep it in pristine, rentable condition.
• Ensure all inventory is properly stored in the designated spaces within the warehouse. Any location changes are to be immediately updated in the inventory control software.
• Oversee proper post-event offloads, ensuring they are completed efficiently, accurately, and with immediate damage assessment and reporting.

Operation Leadership & Logistics Flow

• Direct the daily warehouse schedules, facility maintenance, and overall organization, upholding a clean, optimized and professional workspace.
• Supervise all warehouse operations, task execution, and enforce Found Rentals’ protocols, ensuring brand integrity, professionalism, and presentation of both inventory and crew.
• Plan and optimize the efficient staging, picking, packing, and loading of all outgoing orders, ensuring accuracy against pull sheets and timely departure.
• Strategically organize the warehouse layout to maximize efficiency, capacity, and safety, recognizing the need for specialized storage for high-valued and/or delicate pieces.
• Oversee the proper loading and unloading of all trucks. This includes inventorying, quality control, safety, and transportation care for each item on an order.
• Maintain and proactively protect all warehouse equipment, vehicles, and forklifts, ensuring peak performance, readiness, and safety.
• Manage team time verification, vacation and sick approval, and manage the daily board, FabLab board updates, and the transfer process/communications.
• Participate in rotating Manager-On-Duty (MOD) assignments, including providing responsible field assistance when necessary.

• Conduct regular team meetings focused on safety, efficiency improvements, and inventory care best practices.
• Enforce and maintain all safety regulations (OSHA, etc.), creating a secure and responsible working environment.
• Lead all safety programs and ongoing training initiatives. Ensure adherence to all safety procedures (including forklift certification), providing comprehensive training for new and existing team members to ensure a safe and responsible environment.

Logistics and Cross-Functional Coordination

• Work closely with the Production and Logistics teams to ensure seamless installations by providing perfectly prepped, staged, and accounted for orders.
• Act as a critical communication facilitator between Sales, Production, Logistics, FabLab, and Warehouse teams to ensure smooth and accurate order transitions from booking to fulfillment.
• Maintain consistent and professional communication with all team members and departments via email, phone, and in-person updates, ensuring all parties are aligned on deadlines and adjustments.

Team Management, Growth, & Development

• Establish clear performance, conduct, and efficiency standards for the warehouse teams and supervisors, driving excellence through consistent feedback and mentorship.
• Monitor and manage meal breaks and overall team member performance throughout shifts. Address team issues and concerns fairly and promptly, taking appropriate action when necessary.
• Train and mentor new and existing team members to ensure proficiency in inventory handling, safety, and Found’s specific procedures.
• Oversee the recruitment, hiring, and onboarding of new warehouse and installation team members, ensuring cultural fit and skillset align with our standards and protocols.
• Identify and implement scalable operational solutions to accommodate future inventory growth, additional warehouse space, and increasing job demands, ensuring the warehouse model sustains the company's expansion.

• Proven experience (5+ years) in high-volume warehouse management, logistics, or operations leadership, preferable within a specialty, or event-based business.
• Exceptional organizational skills, a solutions-oriented mindset, and strong team leadership capabilities.
• Ability to manage multiple high-priority deadlines simultaneously in a fast-paced, event-driven environment.
• Expertise with inventory tracking systems and warehouse management software.
• Proficiency in logistics planning, including optimized routing and scheduling.
• Familiarity with fleet management systems like Samsara preferred.
• Strong verbal and written communication skills that foster collaboration and authenticity.
• Unwavering commitment to safety protocols and team training.

• Ability to lift up to 60 lbs and perform physical tasks daily
• Dependable, punctual, and proactive
• Strong time management and sound judgment
• Comfortable in a physically active work environment

• Competitive salary pay, paid weekly
• Comprehensive health, dental, and vision insurance
• Paid time off and company holidays
• 401K Retirement Plan
• Mental Health services

Found Rental Co. is an Equal Opportunity Employer (EOE). We are committed to a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. Found Rental Co. affords equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, citizenship, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by law.

Found Rental Co. is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at View phone number on ziprecruiter.com for assistance.

Our commitment to being an EOE aligns directly with our core values of Heart and Collaboration. We believe that diverse perspectives fuel inspiration and bring comfort, making our company stronger and better able to serve our clients.