Cullman - Customer Concierge - Part Time
Long-Lewis
Cullman - Customer Concierge - Part Time
The Receptionist (aka Customer Concierge) answers incoming telephone calls in a friendly, interested, and helpful manner. They gather the appropriate information from the caller in order to transfer the call to the correct person. In addition, they log missed calls for advisors, log sales calls, and take messages when necessary and sends & responds to electronic communications. The ideal candidate has some customer service training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. Candidates must have a pleasant and courteous personality, strong phone and written communication skills, strong computer skills, and excellent communication and interpersonal skills. Starting Pay: $10-$12 per hour
Behaviors
Preferred
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Job Security: Inspired to perform well by the knowledge that your job is safe
Experience
Required
1 year: Basic computer and phone skills.
Preferred
Concierge, customer service, or hospitality experience preferred but not required.
1 year: Administrative or Other Relative Experience Preferred
Licenses & Certifications
Required
DRIVER'S LICENSE
Equal Opportunity Employer
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