Modern Workplace Engineer

24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the organization.

TEAM Services Group (“TEAM”) is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes.

TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America.

The Role:

The Modern Workplace Engineer is a hands-on contributor supporting the implementation, operation, and modernization of TEAM’s workplace technology environment. This role works across Microsoft 365, Azure, endpoint management, and enterprise infrastructure to maintain reliable technology while supporting the Unified Tenant initiative and broader IT transformation efforts.

Primary Responsibilities

• Configure, administer, and support Microsoft 365 services, including Intune, Exchange Online, Teams, SharePoint, and Defender.
• Manage endpoint provisioning, configuration, patching, compliance, and device lifecycle activities.
• Support Azure infrastructure, networking, identity integrations, and enterprise connectivity across corporate and remote environments.
• Support Unified Tenant migration activities, including discovery, application and integration mapping, migration planning, execution, and post-migration support.
• Troubleshoot and resolve issues across Microsoft 365, endpoint, infrastructure, and enterprise communications platforms.
• Partner with IT and Security teams to support platform security, reliability, and standardization across brands and environments.
• Maintain technical documentation and contribute to automation and process improvements that increase efficiency and scalability.

What You Bring to the Table:

• 3–7+ years of experience in IT engineering, infrastructure, or modern workplace environments
• Experience working with Microsoft 365 services including Intune, Exchange Online, Teams, and SharePoint
• Familiarity with Azure infrastructure and basic networking concepts
• Experience with endpoint management and device lifecycle operations
• Strong troubleshooting and problem-solving skills across enterprise IT platforms
• Ability to work in both operational support and project-based environments
• Experience with tenant migrations or large-scale IT transformations preferred
• Strong communication and collaboration skills across technical and non-technical teams

What We Bring to the Table:

• Company-sponsored medical, dental, and vision plan for employees and their dependents
• 401(k) participation after 3 months of continuous service
• wellness program, learning development program
• life insurance, long-term disability coverage
• charitable contribution matching, volunteer time off, and employee assistance program
• In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

By completing this application, you are providing consent to receiving text messages from 24 Hour Come Care and associated vendors at the phone numbers provided. Message and data rates may apply.

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$125,000—$135,000 USD