Fire Bowl Caf Hiring Shift Leader Health Benefits, Weekly Pay, & PTO

Shift Leader Position at Fire Bowl Caf

Welcome to Fire Bowl Caf, where modern Asian cuisine meets fresh, fast, and flavorful dining. Founded in Austin, Texas, we've been dedicated to crafting an unforgettable dining experience since 1996. At Fire Bowl Caf, we hold the dining experience in the highest regard, ensuring that every meal is not just a meal, but a memorable occasion. We're looking for a Shift Leader to join our team and help lead daily restaurant operations across our Round Rock, Arbor, Lakeline, and Brodie locations. As a Shift Leader, you'll play an important role in ensuring smooth service, delivering exceptional hospitality, and supporting a strong, high-performing team. In this role, you'll lead and support both front-of-house and back-of-house team members, maintain food quality and safety standards, and help ensure an efficient and welcoming experience for every guest. You'll also have the opportunity to coach and develop employees, address customer concerns, and work alongside management to improve overall restaurant performance. If you're a hands-on leader who enjoys working in a fast-paced restaurant environment, takes pride in great customer service, and knows how to motivate a team, we'd love to hear from you!

What We Offer:

• $11$13 per hour + Tips
• Medical Benefits
• Paid Time Off (PTO)
• Free Meal
• Free Uniform
• Flexible Schedule
• Opportunities for hands-on training, coaching, and professional development

Job Responsibilities:

• Oversee daily restaurant operations to ensure smooth service and customer satisfaction
• Lead and supervise restaurant employees, providing guidance, support, and real-time feedback
• Assign team members to appropriate stations and help maintain an efficient workflow throughout each shift
• Deliver exceptional hospitality and create a welcoming experience for every guest
• Drive sales through thoughtful upselling, suggestive selling, and knowledge of menu offerings
• Ensure food quality, presentation, and service standards are consistently maintained
• Enforce standard operating procedures for food handling, storage, sanitation, and overall food safety
• Conduct shift briefings and communicate daily goals, specials, promotions, and operational priorities to the team
• Monitor service flow, ticket accuracy, order completion, and overall guest experience
• Train and develop team members to improve performance and maintain consistent service standards
• Address customer questions, concerns, and complaints promptly and professionally
• Complete opening and closing responsibilities, including cash reconciliation and shift reporting, as needed
• Assist with inventory counts, stock levels, and ordering when required
• Conduct interviews and participate in the hiring process to help build a strong restaurant team
• Collaborate with management to implement strategies that improve restaurant operations and overall performance

Job Qualifications:

• At least 18 years of age
• High school diploma or equivalent
• 2+ years of experience in a fast-paced restaurant environment, including supervisory or leadership responsibilities
• Proven ability to provide excellent hospitality and customer service
• Strong leadership and team management skills
• Knowledge of restaurant operations, food service, and standard operating procedures
• Strong understanding of food handling, sanitation, and food safety practices
• Excellent communication, problem-solving, and conflict-resolution skills
• Ability to multitask, remain organized, and work effectively under pressure
• Ability to coach, train, and motivate team members
• Must be available to work flexible shifts, including days, nights, weekends, and holidays
• Food Safety Certification, or willingness to obtain one

Schedule & Locations: This is a full-time position with a flexible schedule. Candidates must be available for day or night shifts, with restaurant operating hours generally between 10:00 AM and 9:30 PM. Weekend availability is required. The Shift Leader position is available at the following Fire Bowl Caf locations: Round Rock, Arbor, Lakeline, Brodie.

If you're driven by results, passionate about hospitality, and enjoy leading a team in a fast-paced restaurant environment, we want to hear from you. Apply today for immediate consideration. DLCRS is an equal-opportunity employer committed to building diverse teams and fostering an inclusive workplace.