Service Advisor | Automotive

Job Description

Job Description

Description:

Performance Kings Honda, Cincinnati’s premier Honda dealership, is seeking a talented, customer-focused Service Advisor to join our team. We’re looking for people who want to win, bring creative ideas, and are motivated to make an impact. If you have experience, a passion for automotive service, and a drive for excellence, this is an opportunity to grow your career in a recognized and supportive environment.

Why Performance Kings Honda?

• Proud recipient of the Honda President’s Award for multiple years running, recognizing our devotion to customer satisfaction and business excellence.
• Winner of the prestigious Honda Masters Circle Award 4 times, recognizing our elite status among Honda Dealerships nationwide
• Voted “Best of Cincinnati” for Automotive Service.
• Consistently ranked among the top Honda dealerships in the Midwest for customer loyalty and service retention.

What We Offer:

• Highly competitive wages with performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with generous company match
• Paid vacation and holidays
• Employee discounts on vehicles, service, and parts
• Ongoing training and development opportunities
• Positive, team-oriented work culture in a state-of-the-art facility
• Opportunities to progress inside a growing dealership group

Compensation:

• $55,000 to $75,000 Annually | Experience based
• Potential Quarterly Cash Bonus Earnings!

Various Work Schedules to Fit Your Work-Life Balance!

Your Responsibilities:

• Greet customers and assess their service needs in a friendly, professional manner
• Advise customers on recommended maintenance and repairs, assuring transparency and trust
• Coordinate repair orders and communicate with technicians for timely service completion
• Maintain in-depth documentation and follow-up to ensure customer satisfaction
• Build long-term relationships with clients through honest communication and premium service

What We’re Looking For:

• Proven experience as a Service Advisor (Honda experience a plus, but not required)
• Outstanding communication and interpersonal skills
• Strong organizational ability and attention to detail
• Driven, positive attitude and a passion for delivering an exceptional customer experience
• Valid driver’s license

Ready to Drive Your Career Forward?

Join a team that values your expertise and rewards your commitment. Apply today to become a key part of the Performance Kings Honda family—where your skills are recognized, your growth is supported, and your achievements are celebrated!