Account Manager Extended Care (Field-Based)

Extended Care Account Manager

Territory: Candidate will be aligned to the Southeast region, while also supporting national business needs, including Alaska and Hawaii. Ideal candidate will be based out of Charlotte, NC and must live near a major airport.

The Extended Care Account Manager role is a field-based support position within Cardinal Health's Extended Care organization that operates in close alignment with the commercial sales team. The Account Manager supports the advancement of the Medical segment product portfolio by executing against implementation plans, reinforcing solution-based selling strategies, and helping drive adoption across the U.S. Non-Acute marketplace. This position supports a diverse product portfolio, including medical devices such as nutritional delivery pumps and disposable supplies like incontinence products, serving the long-term care market. The role partners closely with the Field Sales Team, Strategic Accounts Team, and marketing groups to support growth initiatives, coordinate day-to-day account activities, and ensure a consistent, positive customer experience.

Responsibilities

• Develop expertise in features, benefits and value of assigned product portfolio and present these to clinical and economic call points utilizing situational sales methodology
• Build consultative relationships with clinicians, supply chain partners and end users. Maintain positive working relationships with Distribution. Maintain active presence at top accounts.
• In-service accounts by demonstrating product applications, functionality, and ensuring customers are competent in product usage.
• Maintain knowledge of the current industry/competitive landscape including healthcare economics, reimbursement, competitors and competitive products etc.
• Attend and participate in sales meetings, training programs, conventions, and tradeshows as directed
• Regular overnight travel required for attendance of regional and divisional events including customer meetings and presentations, customer education, training meetings, and national sales meetings
• Complete all required administrative tasks including expense management, new business forms, etc.
• Responsible for contract compliance related to capital equipment
• Conduct patient/resident sizing in long term care/nursing homes related to absorbent hygiene (adult briefs/protective underwear). Provide product support, demonstrating comfort and professionalism in direct patient-facing situations, while maintaining patient/resident dignity.
• Meet or exceed required field activity metrics set by sales leadership
• Utilize digital technology platforms and data to analyze region and effectively target accounts
• Effectively document field activity related to region pipeline via CRM platform
• This role requires extensive travel, approximately 80% of the time with frequent overnight stays
• Candidates must be able to travel anywhere within the United States on short notice, often with less than 24-hour notice

Qualifications

• Bachelor's degree preferred or equivalent experience
• 1-2 years of relevant experience, ideally in healthcare or sales
• Strong communication, presentation, and relationship-building skills
• Demonstrates strong prioritization, planning, and organizational skills, consistently completing tasks on time.
• Ability to thrive in a highly dynamic, fast-paced, field-driven role
• Comfortable working in clinical environments with direct patient interaction
• Self-starter who is passionate about healthcare
• Strong presentation skills
• Ability to develop and maintain productive working relationship
• Demonstrated ability to multi-task, attention to detail, and ability to prioritize
• Ability to successfully engage and interact with customers
• Proficiency in digital applications and remote selling technologies (i.e., Word, Excel, PowerPoint, Salesforce.com.)
• Adept at listening and articulating in both oral and written communication
• Excellence in process management and organizational agility

Anticipated pay range: $65,000 - $76,000

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 7/27/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.