Senior Associate - Digital Product Management

Job ID: 26011988Posted: 2026-08-18Location: Phoenix, AZ, United States; Sunrise, FL, United StatesSalary: $89250 - $150250 annually + bonus + benefitsJob Function: ProductSchedule: Full timeShift: DayWorkplace: HybridCareer Area: ProductCompany: American ExpressDescriptionAs a Product Owner, you will join a team that develops foundational platforms, enabling card members across the full spectrum of digital channels including mobile, email, social and web.This role will liaise heavily with both internal and external partners, therefore making it extremely important this person be able to build and leverage relationships to drive success across cross functional teams. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation, and deployment. Requires strong organizational, technical, and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team or a set of scrum teams within a SAFE train (stakeholders, designers, developers, and analytics) to deploy the new features across markets and products. ResponsibilitiesManaging the product life cycle from strategic planning to tactical execution.Prioritizing engineering work and balancing the requirements of customers and stakeholders.Enabling analytics-driven decision making to evolve products and usage;Evangelizing the product both internally and externally and shepherding products through the development process, advocating to achieve the best outcomes.Interacting with customers to identify needs, opportunities, and gaps, and solve problems.Brainstorming and negotiating effectively with various stakeholders to continuously define feature priority.Help your team develop products by making difficult tradeoffs and removing roadblocks.Prioritize feature/story backlogLead the business features breakdown into Platform features and stories.Lead and/or write stories for scrum teams.Agile mindset and transformation championQualificationsBachelor’s degree science is highly preferred.Minimum 5+ years of experience in Product Management and leading projects/team in a global/complex/fast paced environment and executing complex project. Strong Travel industry experience and/or strong American Express Big data environment desirableHands-on technical knowledge/understanding of data and services including APIs (RestFul and SOAP) services and database storage in a complex/global environment.Proven track record of driving innovation and business metrics with a customer-first mindset in a fast-paced environment.Strong analytical and product development or product management skills with demonstrated ability to prioritize, track, and deliver results and lead teams.Proved track record of executing complex initiative in a Collaborative & Assertive manner and driving innovation and change management.SAFe/Agile Product Owner certification preferred.Background in Software Development preferred.Background in Travel Product preferred.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.