Fleet Operations Manager (On-site, Herndon, VA)

Fleet Operations Manager – DCAcar (Herndon, VA)

About DCAcar

DCAcar is a chauffeured transportation company serving the Washington, D.C. region, and a U.S. Chamber of Commerce CO—100 honoree. We provide executive black car service, airport transfers, corporate travel and event transportation across the DMV. Our clients include Fortune 500 companies, government agencies, diplomats and universities. Our fleet runs from sedans and SUVs to Sprinter vans, mini buses and mini coaches. We're an immigrant-founded, owner-led company that values integrity, follow-through and people who take ownership.

The Role

This is a full-time, on-site role at our Herndon office, reporting directly to the owner. You'll own everything that keeps our vehicles and chauffeurs safe, compliant and ready to work. Dispatch handles bookings and routing. You make sure every car and every driver is ready for them.

Schedule: Monday–Friday, 8:00 AM–5:00 PM, on-site in Herndon. Occasionally you may be contacted outside these hours for an urgent vehicle or driver issue.

What You'll Own

• Chauffeurs: Be the go-to person for every driver. Enforce our standards for appearance, punctuality and conduct. Handle performance issues, coaching and discipline.
• Driver hiring and onboarding: Recruit and screen chauffeurs. Run background checks, driving record checks and drug testing. Onboard and train new hires.
• Inspections: Run the vehicle inspection program, including pre-trip checks, scheduled inspections and cleanliness and presentation standards.
• Maintenance and repairs: Schedule service, follow up with mechanics and dealers until every vehicle is back on the road, track repair costs and warranty claims, and keep downtime to a minimum.
• Compliance: Keep us fully compliant with USDOT/FMCSA rules for our passenger carrier operation. That covers driver qualification files, hours of service, the drug and alcohol testing program and annual vehicle inspections. It also covers Virginia DMV for-hire requirements, vehicle registrations, airport permits (DCA, IAD, BWI) and insurance documentation.
• Accidents and claims: Handle incident reports, insurance claims and follow-up.
• Records: Keep driver and vehicle files organized, current and audit-ready.

What We're Looking For

We hire for intelligence and drive, not just a résumé. You'll do well here if you:

• Follow up until things are done, without being reminded.
• Can hold drivers, mechanics and vendors accountable, firmly and respectfully.
• Are highly organized with paperwork, deadlines and details.
• Stay calm and make good decisions when a vehicle goes down before a booked trip.
• Know DOT/FMCSA compliance, or can learn it quickly and thoroughly.
• Have a valid driver's license and a clean driving record.

A Plus

• Experience at a limo, motorcoach, school bus, rental car or delivery company (such as an Amazon DSP).
• Military motor transport experience.
• A CDL with passenger endorsement.
• Familiarity with the DMV area's airports and roads.

Compensation: $75,000–$85,000 per year, based on experience.

How to Apply: Required

Answer the question below in your cover letter or application message.

Applications without an answer will not be reviewed.

Start your answer with the word "Ready." so we know you read this far.

It's 10:30 AM. One of our Sprinter vans came back from a morning trip with the check engine light on. It's booked for a 14-passenger airport pickup at 2:00 PM, and the dealer can't see it until tomorrow. Walk us through exactly what you'd do in the next hour.

• When you post it, add the required LinkedIn screening question "Did you include your answer to the scenario question in your application?" and set Yes as the answer applicants must give.