Fitness Center Attendant

Description

Essential Job Functions:

• Greet members in a courteous, professional manner.


• Provide general information regarding Fitness & Wellness Center services to members, or direct inquiries to the appropriate staff person.

• Perform administrative duties for the front desk, member/guest check-in, reservations, and point of sale. Maintain Fitness & Wellness Center files.

• Answer incoming phone calls. Make certain that members' requests or inquiries are satisfied. Take messages and direct calls to the appropriate staff person, if needed.


• Schedule members for classes, training sessions and massage. Contact members to update class or training session information. Confirm appointments.

• Perform various manual tasks associated with Fitness & Wellness Center Operations, such as cleaning equipment, picking up dirty towels and trash, restocking water, fruit, and fresh towels to member/guests.

• Walk the floor and be available to help. Assist members with proper use of Fitness & Wellness Center equipment.


• Provide members with towels, water, and other amenities.

• Prepare Group fitness Rooms in between classes by rolling up exercise mats, returning equipment to proper place and folding towels.


• Perform daily walk-through of all areas and maintain cleanliness and order.


• Perform CPR or deliver First Aid for someone in distress.


Other Duties & Responsibilities:

• Prepare outgoing mail and distribute incoming mail.

• May perform other assignments and duties, as area needs require.

Requirements

Skills & Knowledge:

• Strong interpersonal and telephone skills, with demonstrated tact, courtesy and diplomacy. Ability to communicate and assist members in a courteous and professional manner. Ability to speak, read, and write in English language.
• General knowledge of Health and Fitness concepts, practices and procedures preferred.
• Fitness center experience preferred. Customer service experience required.
• Proficiency in using PC computer software.
• Must exercise excellent judgment and discretion with respect to the handling of confidential information and communications.

Licensure/Certification:

• Current CPR/AED and First Aid Certifications.