VCA Spring Animal Hospital is seeking a Part Time Experienced Client Service Representative

VCA Spring Animal Hospital is seeking a Part Time Client Service Representative to join our team! At VCA Spring Animal Hospital, we take our mission statement – World Class Medicine with Hometown Care– very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer’s trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Checking in patients and confirming client information. Placing outbound calls for follow-ups and reaching out to clients and referral hospitals. Presenting and explaining fees, including processing payments. Answering questions regarding products and services, including educating clients on general animal husbandry and non‑medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside. We are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com #J-18808-Ljbffr VCA Animal Hospitals