Customer Service Specialist (Front Desk) Multiple Locations KC Metro Area

Job Description Collaborates with leadership to provide accurate and timely completion of projects. Schedules patient appointments and collects payments. Maintains confidentiality of medical records and other sensitive information. Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations. Organizes and maintains the department filing system efficiently. Processes and distributes incoming, outgoing, and interoffice mail (including faxes). Performs daily reconciliation of payments and adjustments. Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators. Other duties as assigned. Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately. Location Shawnee Mission, KS (Multiple Medical Disciplinary available) Lenexa City Center, KS Prairie Star (Prairie Star Parkway) State Line Road (10205 State Line Road, KCKS) Overland Park, KS Leawood, KS Schedule and Shift Full‑time, Days Mon‑Fri. Qualifications Demonstrated customer service skills Required Ability to communicate effectively over the phone and in person Required General clerical skills Required Education Associate (Preferred) High School Grad or Equivalent (Required) Field of Study or Graduate of a Technical School Work Experience 1+ year of experience Required 1+ year of position‑related experience Preferred 1+ year of work experience Required Additional Information N/A Licenses and Certifications N/A Physical Requirements Physical Requirements – Pay Range $15.63 – $23.45 Benefits Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403‑B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well‑being Resources Mental Health Resources and Support Pet Benefits EEO Statement This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances. #J-18808-Ljbffr AdventHealth