Mortgage/Commercial Lending Support Specialist

Job Description

Job Description

Are you passionate about connecting with people? Are you looking for an opportunity to have a real impact, experience professional growth, and become a respected member of an amazing team?

Our vision of Compassion. Connection. Community . accurately reflects the true passion of SPC. This is the overarching goal of our brand: to express genuine compassion for members; to connect with members; and to actively engage in the communities we serve.

SPC Credit Union is currently seeking an experienced professional to join our Hartsville team as a Mortgage Loan Servicer and make an immediate impact within our organization. In your initial 12 months as the Mortgage Loan Servicer, you will:

• Demonstrate your passion by understanding our member’s expectations and deliver consistent service excellence in alignment with our values: Compassion. Connection. Community.
• Maintain accurate and up to date escrow accounts.
• Assist loan officers in the input and submission of mortgage loan applications.
• Obtain property abstract, survey and appraisal.
• Assist in the preparation and mailing of approval and denial letters to applicants.
• Assist in post-closing loan maintenance including but not limited to creating servicing file and secondary markets.
• Assist staff in the maintenance of efficient workflow to minimize turn around and processing time from initial loan application to closing.
• Ensure exceptional member service by maintaining thorough knowledge of Mortgage Lending Products, policies, procedures, regulatory requirements and required documentation. Demonstrate a commitment to professional ethics.

And that's just the start. Working with the support and training of our team, you will grow to become a critical part of the Credit Union. This opportunity is a career-track and your success in this position may put you in direct consideration for more professional growth opportunities.

Requirements:

Experience: Three to five years of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills:

1. Knowledge of the secondary market and experience with first and second mortgage residential real estate lending.

2. Must be able to type, use PC and general office equipment including 10-key calculator.

3. Must have good communication skills.