Senior Project Manager

Senior Project ManagerVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The RoleWe are seeking a results-driven Project Manager to act as the primary liaison between internal teams and external stakeholders. This customer-focused role involves managing key initiatives from conception to delivery, ensuring everything aligns perfectly with client objectives. The ideal candidate is a proactive collaborator who is relentless about tracking timelines, managing deliverables, and enforcing follow-ups. You possess strong leadership presence and are entirely comfortable holding people accountable to ensure project success and timely execution.What You'll DoProject OversightLead the end-to-end delivery of solutions, from project initiation through successful go-live and continuous improvement phasesFacilitate delivery and execution of new customer implementations, managing multiple workstreams, dependencies, enforces timelines, budget and qualityMonitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scopeEnsure gaps, risks and timelines are clearly communicated with clear follow-up to task owners until completion.Consistent review of overall project timeline and identify and communicate risks to project completion timeline clearly and with detailed steps to ensure success.Relationship ManagementBuild and nurture strong, lasting relationships with customers and internal teams.Serve as the primary liaison between customer stakeholders and Veeva, addressing needs, resolving concerns, and ensuring satisfaction.Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimizationCustomer SupportUnderstand project objectives, timelines, deliverables, challenges, and opportunities to deliver tailored solutions.Proactively provide updates to timeline, project status, risks and gaps.Collaboration and CoordinationPartner with cross-functional teams to ensure seamless delivery of services and solutions.Facilitate communication between internal departments to align on project goals and deliverables.RequirementsB.S. or B.A. degree or equivalent experiencePMP Certification5-8 years of project management experience in software implementation, with a strong background in project management and customer-facing deliveryDemonstrated success leading technology implementationsPharmaceutical Speaker Bureau experience is a plusPharmaceutical Event Planning experience is a plusStrong analytical and problem-solving skillsProfessional and clear oral and written communicationExceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plansDemonstrate ability to work in a fast-paced environment, and/or multitask often to meet fluctuating customer/company prioritiesPossesses strong leadership presence and are entirely comfortable holding people accountable to ensure project success and timely execution.Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), Google Suite of Applications, SmartsheetMust be able to travel and work onsite for customer meetingsNice to HaveFamiliar with health sciences and regulated environmentsMaintain current knowledge of appropriate regulations, e.g., OIG, PhRMA CodeFundamental knowledge of Veeva Commercial Cloud Product Suite including by not limited to Veeva CRM, Veeva Vault, Events Management, and EngageAbility to work and thrive in a team atmospherePositive attitude and maintain a "Whatever it Takes" attitudePerks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $75,000 - $115,000The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. 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