Comfort Advisor

ALL SERVICE HEATING AND AIR CONDITIONING

Job Description

The Comfort Advisor plays a critical role in assisting customers during in-home visits by providing expert advice on HVAC systems. Working within a small team, the advisor offers advanced technical expertise blended with strong interpersonal skills to recommend the most suitable products and ensure customer satisfaction throughout the sales process.

Responsibilities

Conduct client consultations during in-home visits to assess comfort needs
Provide tailored product recommendations based on HVAC system knowledge
Deliver exceptional customer service to build trust and rapport
Perform follow-up communication to maintain customer relationships
Manage accurate documentation for sales and customer interactions

Required Qualifications

3+ years of experience in customer service
3+ years of HVAC experience

Preferred Qualifications

Proficiency with Customer Relationship Management (CRM) tools
Effective verbal and written communication skills
Strong problem-solving abilities
In-depth product knowledge of HVAC systems
Excellent interpersonal skills for customer interaction
Attention to detail in documentation and follow-up

Company Description

Founded in 2004, All Service Heating & Air Conditioning is a full-service residential and commercial heating, ventilation, and air conditioning contractor. We serve Western North Carolina's HVAC needs, and take great pride in our staff of service technicians. We meet the heating, cooling, and air care needs of homes and businesses with a customer-first work ethic, industry knowledge, and unmatched reliability.

Company Description

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Vacancy posted 4 days ago

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