Spa Operations Manager

Job Description

Job Description

Overview

Canyon Ranch Austin is seeking a dynamic and detail-oriented Spa Operations Manager to join our opening team. In this role, you will architect the training foundation for our property — developing comprehensive onboarding and service culture programs that reflect Canyon Ranch's legacy of transformative wellness experiences. You will partner closely with Human Resources and Forbes Travel Guide to ensure every colleague and leader is equipped to deliver world-class, five-star service from day one.

Responsibilities

Join the world of wellness at Canyon Ranch Austin , where every day is an opportunity to inspire people to live healthier, more balanced lives.

We’re seeking a Spa Operations Manager to support daily operations across our award-winning Spa, including Metaphysical, Locker Rooms, and Pool areas. This role is perfect for a hands-on leader with strong organizational, financial, and service skills who thrives in a luxury hospitality environment.

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Lead and motivate Spa Services teams, overseeing staffing, scheduling, coaching, and performance.

• Manage payroll, budgets, and reporting to ensure operational and financial excellence.

• Partner with Facilities to maintain a safe, clean, and welcoming environment.

• Deliver exceptional guest service and support continuous improvement initiatives.

At Canyon Ranch, you’ll work with passionate professionals in a serene, wellness-focused setting that encourages both personal and professional growth.

Be part of something extraordinary—apply today!

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• Must have prior knowledge of position/industry (3-5 years previous experience in same or related field)

• CPR/AED certification required within 90 days of employment

• Furst Aid Certified

• Valid driver's license with an acceptable driving history

• Strong professionalism and adherence to state regulations and Canyon Ranch standards.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.