Retail Store Manager

Overview Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. Job Mission Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core values of integrity, teamwork, and total customer satisfaction. Major Accountabilities Create and maintain a "Total Customer Satisfaction" culture by ensuring your team is 100% trained on the NB GUEST service model Set the store’s strategic direction to reach sales and budget goals Hire and develop staff, taking ownership of their growth and development Think creatively to boost store traffic and hit financial targets Execute weekly and monthly business rhythms and tasks to ensure smooth store operations Uphold visual merchandising standards to keep the store looking fresh Coordinate volunteer opportunities to build our brand within the communities we serve Analyze market trends with the District Manager to drive sales Maintain positive employee relations and open lines of communication throughout the store Communicate with the District Manager on coaching strategy and conflict resolution Conduct regular employee performance reviews to keep the team top notch Promote and follow safety protocols Requirements For Success Must be 18 years of age or older 3-6 years’ store management experience (some stores in high-volume areas may require more) B.A. in Business Administration or related field preferred Proficiency with POS systems and Microsoft Office Understanding of how to develop staff through experience in staffing, coaching, counseling, etc. Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods; climb ladders occasionally; stairs frequently (location-dependent) Settlers Green, NH Retail Only Pay Range: $56,075.00 - $70,100.00 - $84,125.00 Annual (actual base pay varies based upon relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we offer a comprehensive traditional benefits package including three medical plan options as well as dental, vision, life insurance and 401K. We also offer nontraditional perks such as online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs to support growth. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays and generous parental leave—the work-life balance that is part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part-time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran. #J-18808-Ljbffr