AI Infrastructure Support Lead — SLAs & Scale
SF Compute
SF Compute is building a liquid market for GPU offtake and operates AI infrastructure for enterprise customers. We are seeking a hands-on Customer Support Lead to own day-to-day customer support and success, shape the team, tooling, and metrics, and ensure customers stay productive and loyal. You will scale processes as we grow and work closely with engineering to maintain fast, reliable support. You will lead end-to-end experience, drive CSAT and SLA performance, and partner with data-center #J-18808-Ljbffr SF Compute
$102.3k - $209.5k
...Overview Oracle Cloud Infrastructure (OCI) is... ...through advanced AI infrastructure and... ...sales globally and leads high-impact OCI initiatives... ...complex, large-scale opportunities. Role... ..., networking, support, and sales Ensure... ...tight grip on usage, SLAs, billing, and...SuggestedContract workTemporary workFlexible hours$293k - $385k
...responsible for building and scaling large-scale compute... ...strategic partners, and industrial infrastructure environments. We focus on... ...compute capacity that can support frontier AI training and inference workloads... ...Tokens-as-a-Service (TaaS) Lead to drive the end-to-end...SuggestedWork at officeLocal areaFlexible hours- Organization Overview Oracle Cloud Infrastructure (OCI) is accelerating global growth through advanced AI infrastructure and strategic... ...all OCI sales globally and leads high-impact OCI initiatives across... ...teams to deliver complex, large-scale opportunities. Role Overview...Suggested
- Oracle seeks a senior Strategic OCI & AI Infrastructure Lead to own and scale high-value AI and cloud deployments across global markets. You will navigate... ...align engineering, data center operations, networking, support, and sales to deliver ambitious outcomes. The role...Suggested
- ...Overview Oracle Cloud Infrastructure (OCI) is accelerating global... ...through advanced AI infrastructure and strategic... ...OCI sales globally and leads high-impact OCI... ...deliver complex, large-scale opportunities. Role Overview... ...benefits that support our people with flexible...SuggestedFlexible hours
- ...drive cost-efficient routing for the fleet. The role requires hands-on ownership and fast delivery mindset in frontier compute infrastructure. You will help scale networks to support AI workloads while maintaining reliability and performance. #J-18808-Ljbffr Fluidstack
- A vertically integrated AI infrastructure company is seeking a Staff Storage Systems Administrator to lead the architecture and operation of the data layer. This role manages... ...administration, with expertise in petabyte-scale data environments. This position is located in...
- Thinking Machines Lab Inc. is seeking a network engineer to own the lowest layers of the network stack for large-scale training and inference. You will ensure interconnect reliability across GPU fabrics, debugging NICs, and building instrumentation for faster troubleshooting...
$342k
...an experienced Optical Network Engineer based in San Francisco, California. This role involves leading laser-related efforts in optical interconnect projects for large-scale compute systems, ensuring performance and manufacturability of optical technologies. The ideal...- ...vertically integrated AI cloud engineered... ...high-performance infrastructure to AI-native... ...of Infrastructure Support owns Infrastructure... ...of rapid company scaling, embed a consistent... ...including developing team leads — as headcount... ...delivery against SLAs, with accountability...Shift workRotating shift
- We are the first AI inference neocloud, using ASIC compute to... ...competitors. Our compute allocation is scaling fast and every rack needs a... ...Terms, pricing, PUE, uptime SLAs, expansion rights, exit --... ...agreements at a compute or infrastructure company -- CoreWeave, Crusoe,...Contract workRemote work
- Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. We... ...Engineer to design, operate, and scale Harvey’s global compute and networking infrastructure, Kubernetes platform, and... ..., and Platform teams to support rapid growth while...
- Causal is building a Large Physics foundation Model and seeks infrastructure engineers for high-throughput, low-latency inference at scale in San Francisco. You will work on evaluating physical observations, backtesting, and large-batch workflows, collaborating with researchers...
- Anthropic is seeking a Strategic Deals Leader in San Francisco to shape AI infrastructure strategy and secure critical compute capacity through strategic partnerships and complex transactions. You will originate, structure, negotiate, and close deals with hyperscalers,...
- A leading AI infrastructure company based in San Francisco is seeking an experienced Supply Chain Operations Program Manager. You will oversee new hardware introductions and production ramps focusing on operational readiness and strategic alignment. The ideal candidate...
- Cohere, a leading security-first enterprise AI company, seeks a Global Public Policy Manager to lead policy engagement on compute infrastructure, export controls, AI competitiveness, and sovereign AI strategies. This role oversees policy positions and partnerships with...
- Gusto is seeking a senior engineering leader to head the AI Platform group, an organization of about 25 engineers and managers. You will shape the platform’s direction, scale its production agents, and ensure alignment with Gusto’s broader AI strategy. This role emphasizes...
- LlamaIndex’s Infra team builds and scales the core systems that power our data platform for AI applications. We design and operate cloud infrastructure, Kubernetes, and deployment tooling to support rapid growth and reliability. We seek engineers with 8+ years of experience...
- ...Head Of Infrastructure Operations (Us) Houston;... ...cloud engineered for AI. We provide cost-... ...and directly supports strategic business... ...Infrastructure Operations to lead the end-to-end... ...improvement and scaling operations to... ...tickets ensuring all SLAs are met. Support...Contract workFor contractors
$150.2k - $279k
The Position Control Systems and Infrastructure Support Lead (ITOT Mgmt.) The Opportunity Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? Are you curious to shape a digital manufacturing architecture,...Local areaRelocation package- Hercules, an AI app builder in San Francisco, seeks a technical support and operations lead to own the support experience end to end. You will build AI automations to scale ticket handling and drive insights from customer feedback across the company. You will manage the...Remote jobWork at officeWeekend work
- Atoms in San Francisco seeks an experienced Infrastructure Product Manager to lead strategy for internal infrastructure teams, enabling developers to move... ...with business value. Join a team building physical AI systems that power real-world operations, with a focus on...
- CoreWeave, the AI hyperscaler, is hiring a Staff Engineer for Performance... ...in San Francisco, CA. You will lead performance initiatives across the W&B platform and infrastructure, designing experiments to boost... ...-functional initiatives at scale. #J-18808-Ljbffr Weights &...
$162k - $202k
...things they had to do. Powerful AI will be the biggest lever for... ...deploys frontier compute infrastructure fastest will decide whether AI... ...hardware and software. Speed and scale are our key differentiators. Come... ...of need. You hold carriers to SLAs with escalation paths you...- San Francisco Compute Company is seeking a hands-on Customer Support Lead to own day-to-day support and success—building the team, tooling... ...live, productive, and loyal. You'll shape how support scales as we grow, partnering with engineering to deliver end-to-end...
- UnitedMasters, LLC is seeking a Vice President of Engineering to lead and scale our engineering org across backend, mobile, web, data, QA, and DevOps. You will champion AI-driven personalization, tooling, and automation while defining the agentic‑development methodology...
$200k - $230k
Banyan Infrastructure is on a mission to unlock the trillions... ...President of Engineering to lead engineering, QA, and... ...practical view of how AI can improve both... ...engineering productivity and support customer‑facing AI capabilities... ..., and helping Banyan scale its technology...Flexible hours- BuildOps is seeking a Senior Software Engineer to design, build, and scale product features across frontend and backend systems. You will... ...code. You will mentor teammates and drive reliability using AI-driven tooling. You’ll work in a fast-moving startup environment,...
$310k
A leading AI research organization is looking for a Software Engineer for their Platform Systems team in San Francisco. You will design and build systems for large-scale AI training workloads, focusing on reliability and performance. Ideal candidates should have a deep...- ...addresses.About The RoleRippling Infrastructure operates as a scaled engineering organization... ...across the company. We support nearly 1,000 engineers globally... ...orchestration, and AI enablement across Rippling.... ...Director of Engineering to lead our Data Infrastructure organization...
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