AI Infrastructure Support Lead — SLAs & Scale
SF Compute
SF Compute is building a liquid market for GPU offtake and operates AI infrastructure for enterprise customers. We are seeking a hands-on Customer Support Lead to own day-to-day customer support and success, shape the team, tooling, and metrics, and ensure customers stay productive and loyal. You will scale processes as we grow and work closely with engineering to maintain fast, reliable support. You will lead end-to-end experience, drive CSAT and SLA performance, and partner with data-center #J-18808-Ljbffr SF Compute
$102.3k - $209.5k
...Overview Oracle Cloud Infrastructure (OCI) is... ...through advanced AI infrastructure and... ...sales globally and leads high-impact OCI initiatives... ...complex, large-scale opportunities. Role... ..., networking, support, and sales Ensure... ...tight grip on usage, SLAs, billing, and...SuggestedContract workTemporary workFlexible hours- ...responsible for building and scaling large-scale compute... ...strategic partners, and industrial infrastructure environments. We focus on... ...compute capacity that can support frontier AI training and inference workloads... ...Tokens-as-a-Service (TaaS) Lead to drive the end-to-end...Suggested
$246.5k - $290k
...accelerate people in the age of AI. As bots and autonomous... ...running at a global scale. More than 17 million... ...Lab. We’re backed by leading investors, including a1... ...and operates the infrastructure that keeps the network... ...operational automation to support growth safely and efficiently...SuggestedFull timeLocal areaFlexible hours- Oracle seeks a senior Strategic OCI & AI Infrastructure Lead to own and scale high-value AI and cloud deployments across global markets. You will navigate... ...align engineering, data center operations, networking, support, and sales to deliver ambitious outcomes. The role...Suggested
- Netris, the leading network automation platform for AI clouds, is seeking an experienced Business Development Manager to build and scale our outbound pipeline engine from our Santa Clara, California headquarters. You will work with Sales, Marketing, Product Marketing,...Suggested
$342k
...an experienced Optical Network Engineer based in San Francisco, California. This role involves leading laser-related efforts in optical interconnect projects for large-scale compute systems, ensuring performance and manufacturability of optical technologies. The ideal...- Fluidstack is seeking a senior network deployment engineer to lead end-to-end fabric turn-ups across data centers. You will own technical... ...cannot close. Candidates should have proven experience on large-scale networks, automation in Python or Go, and familiarity with...
$203.6k - $403.1k
...opportunity The Platform Infrastructure Leader defines and... ...service delivery and support. Lead modernization across automation... .... Track KPIs, SLAs, reliability, performance... ...leading enterprise-scale infrastructure, platform... .... Enabled by data, AI and advanced technology...For contractorsWork experience placementSummer holidayWork at officeLocal areaFlexible hours$155.4k - $233.2k
...operate. By combining frontier agentic AI, an enterprise-grade platform, and deep... ...product-market fit and world-class investor support. We're scaling fast and defining a new category in... ...against clear metrics Other CX leads are getting measurably more out of AI in...- ...is hiring a hands-on Customer Support Lead to own day-to-day support and... ...a builder’s seat where you’ll scale support as we grow. You’ll run... ...fast, consistent response within SLAs. A track record of improving... ...support operations and embracing AI tooling is essential. #J-1880...
$225k - $275k
...the only vertically integrated AI infrastructure company built from the ground up... ...of urgency, who believe in the scale of our ambition and thrive on a... ...defect handovers to Operations.Lead Vendor and Partner Strategy: Establish standards, SLAs, and qualification programs for...Temporary workRemote work- A leading AI infrastructure company based in San Francisco is seeking an experienced Supply Chain Operations Program Manager. You will oversee new hardware introductions and production ramps focusing on operational readiness and strategic alignment. The ideal candidate...
- ...Head Of Infrastructure Operations (Us) Houston;... ...cloud engineered for AI. We provide cost-... ...and directly supports strategic business... ...Infrastructure Operations to lead the end-to-end... ...improvement and scaling operations to... ...tickets ensuring all SLAs are met. Support...Contract workFor contractors
- Causal is building a Large Physics foundation Model and seeks infrastructure engineers for high-throughput, low-latency inference at scale in San Francisco. You will work on evaluating physical observations, backtesting, and large-batch workflows, collaborating with researchers...
- A leading AI research organization in San Francisco is seeking a Technical Program Manager for Inference to bridge their systems with the broader organization. This role involves driving strategic initiatives across inference performance, coordinating launches, and ensuring...
- ...addresses.About The RoleRippling Infrastructure operates as a scaled engineering organization... ...across the company. We support nearly 1,000 engineers globally... ...orchestration, and AI enablement across Rippling.... ...Director of Engineering to lead our Data Infrastructure organization...
- ...Francisco to work with the Head of Engineering on building, scaling, and deploying our simulation infrastructure. In this role you will transition between customer-... ...culture as the team grows and scale our platform to support billions of events and thousands of users. #J-18808...
- San Francisco Compute Company is seeking a hands-on Customer Support Lead to own day-to-day support and success—building the team, tooling... ...live, productive, and loyal. You'll shape how support scales as we grow, partnering with engineering to deliver end-to-end...
- A growing AI startup in San Francisco is seeking a Staff Software Engineer to design, build, and scale backend systems for their AI agent platform. The ideal candidate has over 7... ...full-stack engineering experience. You will lead complex features from design through production...Immediate start
- ...Network Program Manager to lead the planning, vendor... ...critical network infrastructure upgrades that support 24/7 airport... ...technologies such as IoT, AI, and video analytics.... ...management, leading large-scale, complex enterprise... ...vendor relationships, SLAs, contract...Full timeContract work
- ...and physical systems. We aim to predict the future and identify actions to alter it while scaling novel architectures across multimodal physical data. We are seeking infrastructure engineers who can design, implement, and optimize distributed training systems, profile...
$310k
A leading AI research organization is looking for a Software Engineer for their Platform Systems team in San Francisco. You will design and build systems for large-scale AI training workloads, focusing on reliability and performance. Ideal candidates should have a deep...- Google is seeking a Global Product Lead for AI Infrastructure to partner with gTech Ads Support Services, LCS Sales, Product Management and Engineering to define and delivery next-generation infrastructure tools enabling our AI-enabled support platforms. You will work...
$136.3k - $273.9k
...controlling our network infrastructure end-to-end. We... ...a hands-on Tech Lead, Mobile Core Network... ...as the team scales. A note on background... ...platform evolution to support growing scale.... ...partners accountable to SLAs. Oversee vendor... ...rollouts. Build AI-Driven Operational...Temporary workRemote work- A leading sustainability platform is seeking an Engineering Manager for their Cloud Infrastructure team in San Francisco. The ideal candidate will guide a high-performing team, ensuring infrastructure scalability and reliability as the company grows. This role requires...
- ...professionals to accelerate the scale of the ambition of the... ...and operate. We are supported by capital from tier-1... ...as the founders of the leading technology companies... ...faster. This is an AI-first orchestration role... ...dashboards with clear SLAs and definitions Orchestrate...Permanent employmentFull time
$156.5k - $290.7k
...the people we love.As a R&D Scientific Infrastructure Strategy Lead for Future Scientific Infrastructure,... ...juncture in biotech history driven by AI and the evolution of autonomous workflows... ...bench-level utility placements that support both bespoke lab setups and evolving...Full timeLocal areaRelocationRelocation package3 days per week- UnitedMasters is seeking a Vice President of Engineering to lead and scale our engineering org across backend, mobile, web, data, QA, and DevOps... ...role centers on architectural vision, delivery excellence, and AI‑driven product and developer tooling for both consumer...
$172.5k - $260.1k
...SalesforceSalesforce is the #1 AI CRM, where humans with... ...career at the company leading workforce... ...future of Salesforce.About Scale TestToday, customers facing... ...and driving features to support their go-livesLead the... ...workload patterns, cloud infrastructure, and enterprise DevOps...Full timeSeasonal work$180k - $250k
Anrok is the leading AI-driven tax automation platform enabling businesses to expand globally... ...strategic partner customers rely on as they scale their business.In this role, you willOwn... ...and troubleshooting. Maintain SLAs for response and resolution, document issues...Work at officeWorldwideHome officeFlexible hours3 days per week
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