Entry-Level Customer Service Representative

Job Description

Job Description

We're hiring an Entry-Level Customer Service Representative to join our growing event marketing team. This full-time position is ideal for recent graduates, career changers, and motivated individuals looking to build a career in customer service, marketing, communications, sales support, and business development .

As an Entry-Level Customer Service Representative, you'll serve as the first point of contact for customers at live promotional events, helping create positive brand experiences while developing valuable communication and leadership skills. You'll receive comprehensive paid training, ongoing mentorship, and opportunities for career advancement.

No prior experience is required. We provide the training and support you need to succeed.

Responsibilities

As an Entry-Level Customer Service Representative, you will:

• Deliver outstanding customer service at live promotional events and brand activations.
• Greet customers, answer questions, and provide accurate information about products, services, and promotions.
• Build positive relationships with customers through professional, friendly communication.
• Represent client brands with enthusiasm while maintaining high standards of professionalism.
• Assist customers with inquiries and help resolve concerns in a timely and courteous manner.
• Support event setup, coordination, and breakdown as needed.
• Collect customer feedback and share insights with the marketing team to improve campaign performance.
• Collaborate with team members to achieve customer engagement and event goals.
• Participate in ongoing training focused on customer service, communication, leadership, and professional development.

Qualifications

We're looking for candidates who are:

• Friendly, outgoing, and customer-focused.
• Excellent communicators with strong interpersonal skills.
• Positive, dependable, and eager to learn.
• Comfortable working in a fast-paced, team-oriented environment.
• Strong problem-solvers with attention to detail.
• Interested in customer service, marketing, communications, sales, or business development.
• Coachable and motivated to grow into leadership opportunities.
• At least 18 years old and legally authorized to work in the United States.

Previous experience in customer service, retail, hospitality, food service, call centers, or sales is a plus—but not required.

What We Offer

• Paid training and ongoing professional development.
• Competitive weekly pay.
• Performance-based promotions and advancement opportunities.
• Leadership development and one-on-one mentorship.
• Hands-on experience in customer service, event marketing, and brand representation.
• A collaborative, supportive, and team-oriented work environment.
• Opportunities to travel for promotional events, brand activations, and leadership conferences.
• A clear career path into marketing, customer relations, management, and leadership.

Why Join Our Team?

We believe in promoting from within and investing in our employees' success. Our team members receive the training, mentorship, and real-world experience needed to build rewarding careers in customer service, marketing, communications, business development, and management .