Outbound Customer Service Representative

Job Description

Job Description

PrideStaff is seeking an inside sales representative in Carlsbad. This is a contracted assignment with a reputable company.

• Make outbound calls to existing customers to:
• Schedule routine maintenance and tune-ups.
• Promote service agreements and seasonal specials.
• Conduct customer satisfaction calls after service visits.
• Assist the dispatch team by helping fill the daily schedule.
• Update and maintain accurate customer records in our CRM system.

Skills:

• 1–2 years of customer service or sales experience
• Strong phone and communication skills — comfortable making 50+ calls/day.
• Positive, professional attitude with ability to build rapport quickly.
• Proficiency with computers and scheduling software
• Highly organized and detail-oriented.

Join our team at PrideStaff and embark on an exciting career! We're looking for enthusiastic individuals who are ready to make a positive impact and grow with our organization. If you have a great demeanor, a passion for customer service, and the drive to succeed, we want to hear from you. Apply now and take the first step towards a rewarding career in our dynamic call center environment!

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!

PrideStaff is honored to have earned the prestigious Best of Staffing Diamond Award. Less than 2% of all staffing agencies in North America receive the Best of Staffing Award for service excellence and only 18% have gone on to earn the Diamond Award for service excellence. In addition, PrideStaff is the only commercial staffing firm in the U.S. and Canada with over $100 million in revenue to earn the Diamond Award for two years in a row, highlighting exceptional client and talent service quality.

Our Mission: Consistently provide client experiences focused on what they value most.

Company Description

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nPrideStaff is honored to have earned the prestigious Best of Staffing Diamond Award. Less than 2% of all staffing agencies in North America receive the Best of Staffing Award for service excellence and only 18% have gone on to earn the Diamond Award for service excellence. In addition, PrideStaff is the only commercial staffing firm in the U.S. and Canada with over $100 million in revenue to earn the Diamond Award for two years in a row, highlighting exceptional client and talent service quality. \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.