Sr. Technical Business Analyst

Job Description

Job Description

Senior Technical Business Analyst

As an IT Business Process Analyst, you will play a critical role in driving operational excellence and supporting process improvements within the insurance and compliance domains. You will partner with process owners across departments such as Finance, Operations, and Claims to optimize workflows, analyze data, and identify opportunities for automation. You will also support the documentation and analysis of end-to-end business processes, ensuring they align with organizational goals and compliance standards.

Essential Functions

• Analyze and document business requirements for reinsurance and investment businesses spanning multiple asset classes such as private credit, private equity, CMBS, CLO, public securities, Equities, and fixed income as well as Derivatives.
• Collaborate with investment professionals and technology teams to design and implement solutions that enhance operational efficiency and data integrity.
• Support the selection, configuration, and maintenance of reinsurance and investment management systems, ensuring alignment with business needs.
• Lead and participate in system integration projects, workflow automation, and reporting enhancements.
• Troubleshoot and resolve functional issues, acting as the liaison between end-users and IT.
• Develop and deliver training materials for new system features and processes.
• Leverage Python for automation, data analysis, system integration, and development of custom financial tools and applications.
• Collaborate on Python-based solutions to streamline reinsurance and investment workflows, reporting, and data management.
• Business Process Analysis & Documentation: Collaborate with stakeholders to understand end-to-end business processes, translating them into detailed activity flows, data maps, business rules, and decision models. Work with subject matter experts to create and maintain process documentation, including standard operating procedures and workflows.
• Process Optimization & Improvement: Perform as-is process analysis to identify inefficiencies and recommend improvements. Apply problem-solving techniques to streamline processes and ensure compliance with industry regulations. Participate in Failure Mode & Effect Analysis (FMEA) to mitigate risks.
• Requirements Gathering & Solution Design: Assist in gathering and documenting business requirements, user stories, and acceptance criteria. Collaborate with IT teams to ensure that proposed solutions meet business needs and compliance requirements.
• Project Management Support: Contribute to project planning by developing timelines, schedules, and resource plans for process improvement initiatives. Provide regular updates on project progress, risks, and issues to stakeholders.
• Data Analysis & Volume Studies: Conduct time studies and gather volume data to assess the efficiency of current processes. Use performance data to support recommendations for process automation and improvement.
• Change Management & Training: Support change management initiatives, ensuring that new processes are successfully adopted by the organization. Assist in the development of training materials and facilitate training sessions for end-users.
• Post-Deployment Support: Provide ongoing support for process improvements after deployment, troubleshooting issues and refining solutions as necessary. Validate the effectiveness of process changes.

Competencies

• Proficiency in business process management (BPM) tools and project management software.
• Experience with insurance-related systems and regulatory compliance frameworks such as HIPAA and SOX.
• Ability to quickly learn and apply new technologies.
• Strong analytical and problem-solving abilities with a goal-oriented mindset.
• Excellent written and verbal communication skills, with the ability to convey complex processes clearly.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Collaborative team player with the ability to work cross-functionally

Required Qualifications

• Education: Bachelor’s degree in information technology, Business Administration, Insurance, or a related field
• 5+ years of experience in business process analysis, with a focus on insurance and compliance processes.
• Proficiency in process mapping using tools such as Visio, and experience with process improvement methodologies.
• Strong ability to document clear and concise work instructions and optimize processes for efficiency.

Qualifications

• Bachelor’s degree in Finance, Information Technology, Business, or a related field.
• 3+ years of experience in a techno-functional role within investment management or financial services.
• Knowledge of reinsurance and various asset classes, including private credit, private equity, public securities, and fixed income.
• Proven ability to translate business needs into technical solutions.
• Experience with reinsurance and investment management systems (e.g., portfolio management, risk analytics, performance reporting).
• Excellent analytical, communication, and project management skills.
• Proficiency in Python and SQL for scripting, automation, and application development within financial contexts.
• Experience working with AWS cloud based solutions is nice to have.

Preferred Skills

• Experience with workflow automation tools and business intelligence platforms.
• Familiarity with data modeling, SQL, and reporting tools.
• Experience developing Python scripts for data analysis, extraction, transformation, and reporting.
• Knowledge of Python libraries such as pandas, numpy, and matplotlib for financial analytics and reporting.
• Ability to work in a fast-paced, collaborative environment.
• Strong attention to detail and a proactive approach to problem-solving.
• Basic understanding of Networking and AWS cloud environment is nice to have.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and communicate with others. This may be over the phone, in person, or through email and messaging. The employee must be able to hear customers and agents over the phone. The employee is frequently required to sit, stand; walk, and use their hands and fingers to work with the computer, phones, filing cabinets, paperwork, etc. 

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours as needed to complete work and ensure operations/business is not interrupted or slowed. 

Travel

No travel is expected for this position.

Work Authorization/Security Clearance

Must be eligible to work in the United States.

AAP/EEO Statement

American Life Financial Partners, LLC is an Equal Opportunity Employer. 

If you need assistance or an accommodation due to a disability, you may contact us at View phone number on click.appcast.io.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.